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The Window Source of Lexington
- Windows Installation
- Lexington, KY
About this business
NOTE: Our staff takes calls on Saturday from 10:00 AM - 2:00 PM. However, our physical office is closed on Saturdays & Sundays. The Window Source of Louisville is a Replacement Window, Door, Shades, Shutters & Blinds company with over 30 years of experience. There are lots of window replacement companies in Louisville that will give you the spin and charge you more than you have to pay. We believe you are smarter than that. You deserve straight talk. You deserve up front pricing. That’s exactly what you’ll get at... read more
Location details
2015 Family Cir Suite 110, Ste b, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We love our new Provina door including side lights! It is absolutely beautiful and well constructed..! Wood grain color is rich and truly adds a wonderful "smile" to our house front.. Randy & Dee were both very professional and helpful in our selection. Angus did an excellent job with the install! I am ready to start to on back doors next! ð???
Business response:
We are so happy that you love your door. We love it too. It looks great with your flowers out front. I'm glad that Angus did an excellent job for you. We're so happy to have him on board with us. You take care and we'll talk again soon. Thank you for your review.
I am very happy with my new windows. Randy came out to explain the window options to me and do measurements. I also had a few other companies come out and do the same. I was impressed with his professionalism and kind demeanor. His wife Dee handles all appointments and paperwork. She was very accommodating in scheduling appointments to fit my schedule. I love my windows and am saving money on my utility bill. I highly recommend this company.
Business response:
Thank you very much for giving us such a wonderful review. We appreciate you and your business. Having 100% satisfied customers is what The Window Source strives for everyday. We always want to provide quality products, price and customer service to everyone who calls on us. If you ever have any issues please feel free to call either Randy or Dee personally; we will be happy to resolve it for you. Thank you again, Randy & Dee
I was very pleased with our experience throughout. We were able to meet with Randy at our home to discuss product options, some solutions to issues we've had with our doors, and pricing. He was knowledgeable about the product, install, and industry. Very patient with us (I tend to ask a lot of questions and am indecisive). Price quoted was competitive and I felt so comfortable with them that I didn't feel the need to obtain quotes from any other companies. Day of the install, the installers walked us through what they were g... read more
Business response:
We really appreciate you taking your time to give all of us such a positive review. Hopefully, this will direct others to us, so they may have an equally satisfying experience with The Window Source. We don't believe buying replacement windows & doors should be a difficult, overwhelming task. We love educating our customers. After all, it's a large investment. It's not something you do everyday. We're so proud of our team here at TWS; our installers, sales crew and our office staff. It takes all of us working together to mak... read more
Our home has needed some replacement windows for the past several years and we kept putting the inevitable expense off until it made no sense to do so. We found a great source - The Window Source - and worked with Randy and Dee to get the project done. We relied on them to do the job professionally and with great customer service. We definitely recommend them to all homeowners looking for a great experience!
Business response:
Thank you very much for taking time to give us your review. We are happy you are pleased with everything. Our customers are our priority. If you should ever have any issues whatsoever please call us & we will promptly get them resolved for you. You have been such a pleasure to work with. Thank you again, Dee
The windows I bought do not fit. They do not shut correctly and they do not always lock. The windows move and you can feel drafts. Also the woman is horrid to deal with. I would never tell someone to use them. I would not even want them in my home again even if they offered to replace all my windows free. My bill is paid in full and there has never been any issue on my part. The windows are truly too small for the openings, drafty, and do not shut/lock well. Her customer service is terrible. He is very nice to deal with but ... read more
Business response:
Hi Ms Maxwell, I am truly sorry to hear that our experience didn't meet your expectations. Please accept our sincerest apologies. This is not who we are, and what you experienced is far from the standards we hold ourselves to. We would love an opportunity to personally resolve this issue for you. Please contact me any time. Randy Milby 859-309-9983 rmilby@twskentucky.com
We are so happy that we called Window Source. Our new sliding glass door is beautiful and exactly what we were hoping for. Better than the door is the customer service. Randy and Dee are super to work with and Dustin (our installer) was very friendly, professional, and extremely knowledgeable. We love it! WIndow Source is a super company that puts us (the customer) first. That's why we'll only call WIndow Source in the future.
Business response:
Thank you very much for your rave review. We really appreciate you taking time out of your busy schedule to send such wonderful comments. It's folks like you who make our job a joy. We appreciate you, Dee & Randy.
Very good job
Business response:
Thank you very much Mr. T*****. Your sense of humor made my day. We appreciate you. If we can assist you with any other projects we hope you'll call us. Dee M****
Excellent company to work with. Randy answered all of my questions and the windows were ready when he promised. Rusty did the install and did a perfect job. I highly recommend Window Source of Lexington.
Business response:
Thank you Andrea, we appreciate your review. We all enjoyed working with you. It's customers like you to make our job rewarding. Please call us anytime. Dee
Dee and Randy have been great! They came and gave us a quick thorough quote and then was even able to honor the quote even though they ran into a couple of small changes that needed to be done due to circumstances beyond their control! They have been professional and provided a great product and the installers (Dustin and his assistant) were professional and thorough! They ran into a little problem that caused them to do a little extra work and even though it took a bit more attention to detail they did it and did not try to... read more
Business response:
Thank you very much You & Kim have been so great to work with. We really appreciate you both.
Frequently asked questions about The Window Source of Lexington
How is The Window Source of Lexington rated?
The Window Source of Lexington has a 4.8 star rating with 302 reviews.
When is The Window Source of Lexington open?
The Window Source of Lexington is closed now. It will open on Monday at 8:30 a.m.
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