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The Window Source of Lexington

4.8

About this business

NOTE: Our staff takes calls on Saturday from 10:00 AM - 2:00 PM. However, our physical office is closed on Saturdays & Sundays. The Window Source of Louisville is a Replacement Window, Door, Shades, Shutters & Blinds company with over 30 years of experience. There are lots of window replacement companies in Louisville that will give you the spin and charge you more than you have to pay. We believe you are smarter than that. You deserve straight talk. You deserve up front pricing. That’s exactly what you’ll get at... read more

Location details

2015 Family Cir Suite 110, Ste b, Lexington, KY, 40505, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.8286 reviews
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Valarie K's profile image
Valarie K 
4 years ago

Our new window installation was completed yesterday. It's rare to find professional and courteous service these days. Randy and Dee as well as their office staff were helpful and responsive in every circumstance. Randy educated us concerning the models of windows, the process of installation and the costs. We researched this project thoroughly and received quotes from several companies. We made the right decision with Window Source. I would also give a great deal of credit for our satisfaction to Angus and Leroy, the install... read more

Business response:

Wow! Valerie. We really appreciate your detailed feedback. We're happy you had such a great experience. This is what we strive for in our business. Angus & Leroy are true blessings & we're grateful to have them working with us. They always do such a great job. In fact, we're proud of our entire staff. They make running this business a joy. Thank you again & we appreciate your business. Sincerely, Dee & Randy Milby (Owners) 

Joyce M's profile image
Joyce M 
4 years ago

We had our new windows installed this week and we are very pleased. The entire process was much easier than anticipated from the sales to installation We had to wait a little longer than promised (12 weeks) but in this pandemic it was not unexpected. We had 14 windows replaced in one day with a total clean up and haul away of the old windows. They even pointed out that the trim color we picked didn't match our garage doors as well as it could and provided replacement material that looked much better. There was five installer... read more

Chris A's profile image
Chris A 
4 years ago

They were all very helpful and courteous around this tough time. Covid has affected everything but they were very helpful and the windows look great! I had a total of 18 windows and they were able to knock them out quickly. We're finished in one day. Very much would refer them to a friend. Thanks to everyone at The Window Source. 

Business response:

Chris, we want to thank you for your wonderful review. It is a very hard time for everyone right now. Hearing that you're satisfied all of us and your windows really helps; more than you know!!! We passed your comments to the rest of our team this morning. We try very hard to please everyone and this just makes our day! If we can be of service to you in the future please do not hesitate to give us a call. We sincerely appreciate your patience, understanding and kindness during these challenging times. Dee & Randy Milby (owne... read more

David R's profile image
David R 
4 years ago

Great company to work with. Dee and Randy are friendly and responsive. Both pay great attention to details, making sure the work is completed correctly. Randy even came by, himself, to replace a faulty lock on a sliding door their crew had installed. Both have called to ensure we were happy with their products and the installation work. I have bought 2 doors and 9 windows from them and plan on purchasing the rest of the windows and the front door from them next year. Glad we got to know Window Source. 

Business response:

Hi David, We are so happy that you are 100% satisfied with The Window Source. We appreciate you taking time to give us such a great review. It means the world to us. You've been a pleasure to work with and we look forward to doing so again next year. Merry Christmas to you and yours. Talk to ya new year. Sincerely, Dee & Randy Milby (owners) 

Brian C's profile image
Brian C 
4 years ago

I just replaced 21 double hung windows in our home and the team at Window Source was exceptional. From the quote process, through the sales process and all the way through installation every person I dealt with was professional. They gave their word and keep their word. The project came in on budget and the product installed as advertised and the team completed the job in less time than was anticipated. Based on this experience, I can HIGHLY recommend Window Source to anyone in Central KY for replacement windows. Brian C. 

Business response:

Wow! Thank you very much Brian. We really appreciate you sharing your awesome experience with others. In today's world it's more important than ever for folks to know what they can expect from companies they deal with. I believe a lot of people will benefit from your comments. We're so happy to be a company of old fashioned values & trustworthy to all. We loved working along side you to complete your project. Sincerely, Dee & Randy Milby (owners). 

Steve H's profile image
Steve H 
4 years ago

Window Source did exactly what they said they would. They were on time, completed the installation in one day and cleaned up when they were finished. The window quality and quality of workmanship were excellent. I could not be more pleased. 

Business response:

Thank you Steve for sharing your experience with everyone. We appreciate the opportunity to serve you. I will definitely pass along your praise to Roy & his crew. We're proud to have them. Sincerely, Dee Milby (owner) 

Justin W's profile image
Justin W 
5 years ago

Thank you so much Randy, Dee, and the contractors at Window source. I had a true emergency. Had my windows in three weeks. They were professionally installed. And guess what? At a very reasonable price. I whole-heartedly recommend them. Before you go anywhere else, give the folks a call. 

Business response:

Thank you very much Justin. It makes us happy that we can add you to our list of satisfied customers. I appreciate the detailed review. I will pass along your compliments to our contractors. They work so hard and we're so blessed to have them with our company/work family. Sincerely, Dee & Randy (owner) 

Abigail J's profile image
Abigail J 
5 years ago

Installers were fast, courteous, and skilled, and the new windows are clearly a superior product. We noticed an improvement in sound dampening and heat retention literally overnight. Whole process was good start to finish and I would recommend to anyone. 

Business response:

Thank you for your stellar review. We appreciate you sharing your experience with others. We work diligently everyday to bring you all the best possible customer service, products, value and satisfaction possible. Our installers are the best in the industry; no doubt! We're glad you were able to notice an immediate difference. Sincerely, Dee & Randy (owners) 

Judy R's profile image
Judy R 
5 years ago

Great experience and my windows look wonderful. From top to bottom, staff great to work with. Completed large project ahead of schedule and cleaned up after themselves 100%. Have already and will continue to recommend. Thank you! 

Business response:

Thank you for such an outstanding review. We appreciate you sharing your experience with others. We work each day to give our customers our best! We enjoyed working with you and hope to again in the future. Sincerely, Dee & Randy (Owners) 

Frequently asked questions about The Window Source of Lexington

How is The Window Source of Lexington rated?

The Window Source of Lexington has a 4.8 star rating with 286 reviews. 

When is The Window Source of Lexington open?

The Window Source of Lexington is closed now. It will open tomorrow at 8:30 a.m. 

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