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The Willows at East Lansing

3.9

About this business

Our commitment to exceeding customer service expectations is apparent in everything we do. From our luxurious campus setting, to our programs and restaurant-style dining services; we strive to provide an exceptional service experience to our residents, families, and surrounding communities. Our services include: Assisted Living Short-Term Rehab Long-Term Care Skilled Nursing Legacy Lane - Memory Care Physical, Occupational, and Speech Therapy Outpatient Therapy Transitional Care Respite Care Adult Day Services 

Location details

3500 Coolidge Rd, East Lansing, MI, 48823, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.975 reviews
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Shelby Witchell's profile image
Shelby Witchell 
recommend  Recommended
6 years ago

I currently work at this facility, it is one of THE best facilities I’ve walked into. House keeping staff, they do more than what we know I’m so appreciative of them. The dietary staff keeps everyone bellies full. The nursing staff stands for long hours, but always has a smile on our face! Managers always willing to help, and answer questions and concerns. Blessed to work with the best crew, AND I CANT FORGET OUR RESIDENTS! I’ve learned so much from them, and i am continually blessed that i have met so many wonderful people,... read more

Ethan Hunter's profile image
Ethan Hunter 
7 years ago
Rachel Thornsbury's profile image
Rachel Thornsbury 
7 years ago

They are short staffed alot or that is the excuse given. Staff seems nice but apparently they don't know the rules yet. Part of picking the best place for my loved ones was asking questions. I asked if someone from the family could stay overnight. I was told yes by several staff members only to have a nurse call and tell me I could not. They are terrified of being alone. Very upsetting. It is a bit dark and the main dining room smells of gas. Alot of the food has not been edible because it's too hard, dry, and or tough. The ... read more

JoLee Mansour's profile image
JoLee Mansour 
7 years ago
Wendy Snapp Briggs's profile image
Wendy Snapp Briggs 
7 years ago
Ray Velasquez's profile image
Ray Velasquez 
8 years ago

Great place friendly workers. Love this place Defintely would recommend this place. 

Danella Darling's profile image
Danella Darling 
8 years ago

This facility is incompetent and neglectful to the point of causing serious medical problems requiring hospitalization. 

Monica Mallick's profile image
Monica Mallick 
8 years ago
Karen Butler's profile image
Karen Butler 
8 years ago

Wonderful care for my mother! Clean, awesome staff, great atmosphere! Highly recommend this care facility for your loved ones. 

Frequently asked questions about The Willows at East Lansing

How is The Willows at East Lansing rated?

The Willows at East Lansing has a 3.9 star rating with 75 reviews. 

When is The Willows at East Lansing open?

The Willows at East Lansing is open now. It will close tomorrow at 12:00 a.m.  

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