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The Westin Philadelphia

4.2

About this business

The Westin Philadelphia welcomes guests to downtown Philadelphia with inspired accommodations, comprehensive amenities and a premier location near top points of interest, including Rittenhouse Square and the Wells Fargo Center. 

Location details

at Liberty Place, 99 S 17th St, Philadelphia, PA, 19103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,345 reviews
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GeorgeEvelyn1978's profile image
GeorgeEvelyn1978 
14 years ago

Great hotel BUT.. – It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web! 

mildlyamusing's profile image
mildlyamusing 
18 years ago

A Good Hotel – That's exactly what it is. A good hotel in a good location. The staff was accomodating to my early check-in and the room was clean and well appointed. The bed was extremely comfortable (evidenced by my 2 hour nap). The designers of the hotel seem to be very fond of marble, not that there's anything wrong with that. One very important positive is that they have a garage directly under the hotel, so they can have your car ready in seconds, not 30 minutes like some other Center City hotels that shall remain namel... read more

doccat7's profile image
19 years ago

Decent luxury hotel – The lobby and staff of the hotel are great. However, we had a negative experience from the beginning that was not completely fixed. Our bed sheets were wet when we checked in. Housekeeping tried to fix the problem, but still they were wet again that night. Otherwise, the food, front desk service, and general furnishings were high-quality. I expected free internet service, more up-to-date paint, and more attention to small details than we received, given the overall ambience and price of the Westin. 

ariekim's profile image
19 years ago

Great Hotel!!! Will definitely go back – After staying at another hotel the day before, this was a great hotel. The staff was great; room was well appointed and clean. Great bed. 

Contributor's profile image
Contributor 
20 years ago

Distinctive digs with modern amenities and beds so heavenly they're hard to roll out of. – In Short With programs designed for both business travelers and families, this property takes service seriously. Business travelers can take advantage of guest office rooms stocked with phone, fax and printer. For families, a kids' club provides coloring books, bath toys and a phone line dedicated to bedtime stories. All visitors are treated to signature Heavenly Beds with pillow-top mattresses, cushy down blankets and crisp white shee... read more

edwin141's profile image
edwin141 
21 years ago

Wonderful Hotel – We've stayed here several time... the place is beautiful, the bed/sheets are great. You can tell this use to be a Ritz. The staff is nice. No complaints. 

mapleleaves's profile image
mapleleaves 
22 years ago

An unappreciated bargain? – This hotel was previously the St. Regis, but it was built as a Ritz-Carlton. Their attention to detail shows in the architecture and the room layout. Add to this the Westin's Heavenly Bed and Heavenly Bath and you've got a perfect hotel. I've never had any problems with the staff, but I might not have asked for much. No problems with late check outs, and I've always gotten a terrific room rate. Location is also terrific - attached to Liberty Place and easy walking distance to everything (or a $5 c... read more

laura_beaumont's profile image
laura_beaumont 
22 years ago

Great hotel, staff needs improvement – My boyfriend and I stayed here recently as a romantic escape. The room was wonderful, the bathroom and shower great, and the bed, well i just wanted to lay there and sleep all night. Our rate was to include a 4pm checkout and free breakfast. We only received those things when we went back down to the receptionist and pointed out to her that she forgot them, for which she didn't even apologize. We also were to receive a gift bag for which we were told they were out of. Parking is also ex... read more

norawcoffey's profile image
norawcoffey 
22 years ago

Lovely hotel – This is a lovely hotel to stay at, very comfortable and luxurious bedding. Service could be better. Having held two conferences at this hotel, the first year was impeccable (they fired the wonderful sales person who attended to every detail). The second conference was a disaster, new sales person did nothing as requested. So my ratings are for the hotel rooms only, not a recommendation for conferences or meetings. 

Frequently asked questions about The Westin Philadelphia

How is The Westin Philadelphia rated?

The Westin Philadelphia has a 4.2 star rating with 1,345 reviews. 

When is The Westin Philadelphia open?

The Westin Philadelphia is closed now. It will open at 9:00 a.m. 

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