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The Westin Austin Downtown
- Hotels
- Austin, TX
About this business
Location details
310 E 5th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Westin is not worth for all the trouble it has caused. First I was charged three times 600+ payments for the room. Which took two weeks to be resolved. This caused a lot of limitations for me being a college student working part time having to pay tuition, rent, etc. At check out I scanned my phone for the deposit (which shows in my account). I was informed the deposit would cover the valet & the rest would be for room incidentals. Valet was not friendly & not worth the money they charge you for it. It would have been ni... read more
I love the Westin downtown! This is the perfect hotel if you’re coming to Austin for the first time or taking a staycation like us. Viktor was splendid for our check in and gave us a warm welcome. The hotel is beautiful and we loved that it was pet friendly. We actually couldn’t believe it was pet friendly because the rooms the entire hotel is so clean. The rooms were immaculate and besides seeing a couple pets in going in and out you would never believe it. The hotel is very close by to pretty much everything— all different... read more
Hotel staff fulfilled our every need. Even when we had a problem with the room safe, the techs who came promptly assured us they could, and did, resolve the issue within a couple minutes. The Westin Downtown is always our “go to” in Austin.
Kay delivers outstanding customer service from check-in to checkout. She’s always attentive, quick to respond to any need, and goes above and beyond—whether it’s a thoughtful welcome gift or simply making you feel right at home every time you visit.
Clean and relaxing rooms : the location is very good if you want to be downtown I did not use the restaurants in site
Frequently asked questions about The Westin Austin Downtown
How is The Westin Austin Downtown rated?
The Westin Austin Downtown has a 4.6 star rating with 3,934 reviews.
When is The Westin Austin Downtown open?
The Westin Austin Downtown is closed now. It will open on Monday at 9:00 a.m.
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