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The Wash Factory Car Wash

4.4

About this business

Ride Thru Car Wash with Free Customer Vaccums 

Location details

1900 W University Dr, Denton, TX, 76201, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 7:30 p.m.
Wed7:30 a.m. to 7:30 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 7:30 p.m.
Sat7:30 a.m. to 7:30 p.m.
Sun7:30 a.m. to 7:30 p.m.
4.43,691 reviews
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Steve Griffin's profile image
Steve Griffin 
4 years ago

Terrible. I’m dropping my membership. 

Business response:

Hi Steve, we're sorry to hear this. Would you mind reaching out via a private message with your contact info so we can have a member of customer care reach out directly? Thank you. 

Jeremy Walker Bibha Walker's profile image
Jeremy Walker Bibha Walker 
5 years ago

Jeremy Walker Bibha Walker I was here last Friday this place is horrible worst customer experience and they are scamming people out of there money letting you pay for a service they know doesn't work and if you notice they give you some excuse it not jut this location it two that I know of in Denton that the wheel cleaners don't work and they change you for everything wash anyway they have been broken for a while so might go back and try to get your money back or have them demonstrate they work right . I asked the same quest... read more

Business response:

Jeremy - we apologize and have escalated this to site management as well as the head of customer service. We have received your contact information via your private message and will be in touch within the next business day. Thank you. 

Linda Scott Godi's profile image
Linda Scott Godi 
5 years ago

worst car wash in town!!! 

Business response:

Hi Linda, a clean car is a beautiful thing so we apologize your expectations are not being met. Please feel free to private message us with more details so we can share insight with management and look into re-earning your business. Thank you. 

Jeffrey Rangel's profile image
Jeffrey Rangel 
5 years ago

This place used to care about it's customers. I went to get my car washed and finally paid for the best one to get my car extra clean to celebrate a special occasion. I paid $17 so I could get my tires cleaned and some extra goodies and am curious as to how much I actually got as the wheel cleaners and some of the brushes weren't operational. When I asked the attendant about it they confirmed that the wheel cleaners and some other brushes wasn't working. Why would you have an option to pay for washes that cost more but all t... read more

Jeffhot Fudge's profile image
Jeffhot Fudge 
recommend  Recommended
5 years ago

LOVE THE SERVICE!!!! QUICK AND CAR CLEANED.... I WASH ON A REGULAR 

Business response:

Woo hoo - We love to see it! Happy washing. 

Chris Benz Tungkanak's profile image
Chris Benz Tungkanak 
5 years ago

Place is closed but still charging monthly memberships??? Ridiculous 

Katie Lynn Scott's profile image
Katie Lynn Scott 
5 years ago

They ripped off my windshield wiper and scratched the paint on my truck. DO NOT GO HERE! 

Kellyann Brennan Dunlap's profile image
Kellyann Brennan Dunlap 
5 years ago

I don't expect a car wash to get in to every nook & cranny but I do expect, at the very least, for the body of the car to be clean. Rear end, front end, license plates, lights, bottom of the doors; all still had a layer of dirt. Would loved to have been able to buy a towel, shammy, paper towel??? 🤷🏻‍♀️ 

Shauna Thompson Stermer's profile image
Shauna Thompson Stermer 
5 years ago

Frequently asked questions about The Wash Factory Car Wash

How is The Wash Factory Car Wash rated?

The Wash Factory Car Wash has a 4.4 star rating with 3,691 reviews. 

When is The Wash Factory Car Wash open?

The Wash Factory Car Wash is closed now. It will open at 7:30 a.m. 

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