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The Venue Apartment Homes
- Property Management
- Renton, WA
About this business
The Venue Apartment Homes for rent is a peaceful, secluded apartment community located in Renton, WA. Our spacious 1 and 2 bedroom floor plans offer all the amenities you expect to find. Enjoy our community recreational facility, complete with fitness center, pool, sport court, and playground. Our apartment community is conveniently located close to major employers, schools, shopping, bus lines, and major freeways. The Venue provides everything from home to amenities. Nothing has been overlooked in our energy-efficient, well... read more
Location details
4455 NE 12th St, Renton, WA, 98059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Terrible Managment I was hesitant about applying here. They have a lot vacancies and I asked about this, but they said new management is in place and now things are better. If this is better then I can only imagine what was worse. i applied and haven't heard from them? I know I qualify because I make enough but its like they throw away good viable tenants and don't follow through on the process. I now get why they have such a high vacancy rate. There could be more issues as well. I guess this is lucky on my part that I have ... read more
Total turn around I’ve lived here for 3 years and have previously written bad reviews but the new management and office staff are AMAZING. They have really put in the effort and work to make this place great. I’m even thinking of staying another year because of the staff!
Total Trash. I’ve lived in this complex the last couple of years ONLY due to the dirt cheap price for the area I was offered. They are constantly entering your apartment for inspections or bankers because they are trying to sell the property AGAIN. No one in the office ever knows what is happening (probably from the constant turn over). Over the years there have been problems with maintenance, lost rent checks, people in the office refusing to take a rent check, wrong information being given, paperwork being lost, the list l... read more
Very inconsiderate staff I will say that when it comes to other services, I will let the readers read what other tenants have already posted on the subject because they express themselves a lot better than I can. I am definitely not the kind of person to post reviews and am very lenient. But like the other tenants have said regarding staff members is true, they keep on changing and are not willing to help you. I was happy until I had to deal with them; you talk to them about a problem and an error caused by them regarding pa... read more
Business response:
Dear Resident, Thank you for taking the time to bring these issues to our attention. It is our mission to provide our residents with compassionate and attentive service and we would love to learn more about your experience. We hope you will take the time to reach out to us at (425) 264-5364 so we may work to improve our service. Thank you in advance for your time.
TERRIBLE MANAGEMENT, TERRIBLE MAINTENANCE - DO NOT RENT Do not RENT from here. Ever since we moved here, it has been a horrible experience. Maintenance issues take months to get finished while all the while you are paying full price for an apartment with a washer/dryer that hasn't worked for a month, missing cabinet doors or misaligned doors, endless problems. Our neighbor's washer and dryer hasn't worked for almost a year. You think it shouldn't be possible that they are still running but they are. HIGH STAFF TURNOVER. I ha... read more
Business response:
Dear Resident, Thank you for taking the time to bring these issues to our attention. We can see that communication has been a huge hindrance on your experience and sincerely apologize for the inconvenience. It is our mission to provide our residents with the very best service and living quality possible and we hope you will give us the opportunity to do so. We would appreciate the opportunity to connect with you so we may work toward a resolution as soon as possible and invite you to stop by our office to do so. Thank you fo... read more
Zero Stars, No Words About to pay to break my lease. Lost rent checks, missing packages, mold, you can smell trash from the parking lot. There is trash EVERYWHERE. I have to walk over my neighbors trash to get in my apartment, they locked the dumpsters and say that they will come pick it up if you put it outside your door...really?!?! So until they do (which they don’t) there are rats and raccoons for days and you want to throw up walking through the complex.
Business response:
Hello and thank you for taking the time to voice your concerns. We want all residents to enjoy attentive service and comfortable living so we're disappointed to hear of your experience. We sincerely apologize for any inconveniences and would appreciate the chance to connect with you personally. Please take a moment to reach out to our team at (425) 282-0384. We hope to hear from you soon and look forward to turning your experience around.
If i could give 0 stars I would I have never in my life taken then time to write a review but in this instance I feel I need to. I have lived here with my family 2 years now and this place is a dump. It’s pnly gotten worse since we moved in. They can’t keep a maintenance crew, they got rid of the dumpsters and hired a valet service trash service. This service often skips picking up your garbage, there is no where to throw trash on the days they don’t come so birds get into the trash and it ends up all over the complex. Cars ... read more
Business response:
Dear Apartments.com Reviewer, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Please speak with our new Community Manager, Jakia, who is extending all professional and positive changes. She can be reached at 425-282-0384
Surprised they haven't got sued yet for the black mold problem... Every time I walk into my daughters 1 bedroom apartment it smells terrible, it smells like dirt.I can see the mold through a hole where the heater tubes are coming out of... I wish I never looked in there because it is horrifying. They NEED to tear down these apartments ASAP before someone seriously gets sick. If I could I would rate this place 0 out of 5 stars seriously don't move here!!!!!!! Especially if you have KIDS. Its not worth the health issues and it... read more
This place is truly awful This is the worst place to live. The ground are covered with trash. The remodel is not quality work. I've had nothing but maintenance issues since moving in. The staff doesn't communicate with the residents, doesn't return phone calls. The entire experience has been a huge headache! I wish someone had warned me before I moved in.
Frequently asked questions about The Venue Apartment Homes
How is The Venue Apartment Homes rated?
The Venue Apartment Homes has a 2.1 star rating with 67 reviews.
When is The Venue Apartment Homes open?
The Venue Apartment Homes is closed now. It will open tomorrow at 10:00 a.m.
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