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The Vault

3.7

About this business

Location details

5801 Ridge Ave, Philadelphia, PA 19128, Philadelphia, PA, 19128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.719 reviews
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Jack M's profile image
Jack M 
2 months ago

The A/C has apparently stopped working in the middle of summer. I've tried contacting The Vault numerous times about it, yet they still have not picked up the phone. It has reached 85 DEGREES in my apartment going on 4 days in a row. Altman Management is as bad as it comes, when looking for apartments to live at, please do not choose this place, look elsewhere. 

Tyler Minuto's profile image
Tyler Minuto 
5 months ago

The Vault has been my primary residence for over a year now and I want to give Melanie and Frankie their flowers as they are always super helpful. Appreciate all of their help and it's always a pleasure to see them in the lobby. 

Jack M's profile image
Jack M 
5 months ago

On multiple occasions I've found dog urine and feces in the elevator. The dog area they offer is littered with feces and basically unusable. Shortly after my move‑in, the resident in the adjacent unit was evicted for noise issues and the subsequent occupant was arrested for fraud. When I raised these concerns with the leasing agent, no remedial options or concessions were offered; the only alternative presented was relocation to another property owned by the same management company. Within the first week of my tenancy, the v... read more

Roela Boci's profile image
Roela Boci 
5 months ago

I lived at the Vault for two years. I had a wonderful experience. The apartment is beautiful and the amenities are really nice. Melanie and Frankie are amazing!! They are very attentive to their tenants and are always on top of things. Highly recommended! 

Christina's profile image
Christina 
8 months ago

The Vault is such a great place to live because of the location and the Manager Melanie. Melanie listens to all of the residents and makes it a wonderful place to be. The location is really nice because Main Street is not a far walk as well as the buses to the city. Overall, would absolutely recommend! 

Frequently asked questions about The Vault

How is The Vault rated?

The Vault has a 3.7 star rating with 19 reviews. 

When is The Vault open?

The Vault is closed now. It will open at 9:00 a.m. 

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