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The Tompkins Company
- Contractors
- Augusta, GA
About this business
"Tompkins" Windows and Siding Installation is a company that has been in business for 51 years and offers competitive rates to its valued customers. Being in the business for such a long time, our team has learned everything there is to know about performing professional window installation services. Whatever your needs are, concerning windows or siding, we are the right choice for you. With us at your side, you can have peace of mind that every project will be completed on time, within budget, and you will also get professi... read more
Location details
2323 Milledgeville Rd, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | Closed |
Once the work got started it took no time to finish.They completed my back porch screening enclosure in one day. The problem was the scheduling that took much longer than it should have. There seemed to have been some confusion on their part when it came to the initial consultation and the actual install. They called me 5 times about the consultation after it was already done and I signed a contract to have it installed. That caused the delay in getting the project started.
They falsely advertise, don't stand behind there work & installed my siding and windows improperly. The windows leaked, had to be installed twice & still are not right!!! Most importantly they are not Energy Star, NFRC rated windows!!! They lied! This is my response to Tompkins Comments. I would like to know by who or what organization their windows were tested by. What was the SHGC & U Factor rating? Was it “Center of Glass” (COG), or the whole window, as required by IECC & SC State Code rating standards for energy efficien... read more
Business response:
2-19-2018 Ms. H [Consumer name withheld at their request] - Your continual harassment of our company about the windows & siding we installed in your home is completely uncalled for. All of the nonsense you are putting into your review shows that you are misinformed & misguided. Friday's hearing (2-16-18) in the Aiken County's Magistrate's court for your UNPAID BILL AND LIEN AGAINST your property was decided by the judge in The Tompkins Company's favor. Pay your judgment of $7252.20 + 80.00 + $1500.00 atto... read more
This has been a disappointment from the beginning. We signed a contract on June 11 2015 but work was not completed until October 9 2015 but I won't even go into that! In May 2016 we had problems with leaking under the backdoor and the weather stripping was torn at least half way across the bottom of the one door. We could not get them to send anyone until March 17 of this year. He took pictures and said he would order parts. Have not heard from them since then despite unreturned phone call.
Business response:
Mr. Larry D. Please update your review to reflect that your door weather stripping has been replaced and that the leaking was an existing floor level condition when we installed your new doors. We are sorry the service work took longer than it should have. The BBB agrees with this as well.
Good service, reasonable price and good installation in a reasonable time period.
Business response:
Thank you.
This is a very good company with some excellent people running the organization. They did a great job. There were some glitches but things were handled. My only complaint would have been if the project took less time. I realize some of the time issue was because of the county inspector and his availability, however, some was the crew and their lackadaisical attitudes about actually showing up, also make sure to tell them up front, that they need to clean up nightly. Other than those issues, the project went well. I would hav... read more
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We are delighted with our new siding, front door and windows The installers were great - very professional and polite.
They were very professional and knowledgeable.
The entire experience of working with this company was a nightmare. Contracted and paid a 50% deposit in mid October for siding to be completed the week of Thanksgiving, with multiple cancellations and no shows on their part, installing the wrong color siding, and having to call them multiple times each week just to get the job finished. What was promised as a 2-3 day job, has taken almost 3 months and that was with my daily phone calls, usually with no return call by them. When the workers did show up around noon, they'd wo... read more
Frequently asked questions about The Tompkins Company
How is The Tompkins Company rated?
The Tompkins Company has a 3.8 star rating with 65 reviews.
When is The Tompkins Company open?
The Tompkins Company is closed now. It will open tomorrow at 8:00 a.m.
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