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The Terraces Walnut Creek
- Apartments
- Walnut Creek, CA
About this business
Location details
1100 Lincoln Ave, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The new management team is a life saver! My parents have been housed here for about 6 yrs. Within that time, work needed in their unit accumulated and grew worse unfortunately. Italy and Miles’ stepped in and tended to every single thing so quickly, we’re in shock. Their professionalism and response is top tier and is greatly appreciated. If management everywhere could be like this, home would ever be so sweet. P.s last management team were also very nice but we really can only say, the bare minimum was done, so this is a ma... read more
The new management team is a life saver! My parents have been housed here for about 6 yrs. Within that time, work needed in their unit accumulated and grew worse unfortunately. Italy and Miles’ stepped in and tended to every single thing so quickly, we’re in shock. Their professionalism and response is top tier and is greatly appreciated. If management everywhere could be like this, home would ever be so sweet. P.s last management team were also very nice but we really can only say, the bare minimum was done, so this is a ma... read more
I moved out 13 months ago. They still haven't refunded my security deposit (illegal), nor have they provided me any statement justifying any deductions for 100% of the security deposit (illegal). Instead, they are pushing the lack of refund as my fault despite rent paid in full when I left and a perfect sign off during the walk through after I moved out. I actually left the unit in better condition than when I moved in. The law stands on my side, not theirs. UPDATE: The day after I filed in small claims, they became open to ... read more
If I could give less than one star, I would. As a resident for the past year, I was hoping the new management company would improve things, but that has not been the case. It’s nearly impossible to reach anyone by phone. I’ve been incorrectly charged additional rent for insurance fees, despite providing all required documentation ahead of time specifically to avoid this issue. Calls and emails have gone unanswered. Rent continues to increase substantially while the quality of living declines. For the past several days, I hav... read more
The behavior of the new management company is really bad. They asked for insurance information since they have to update their system and i send them immediately. Then they started adding extra charges . When i first reach out to them, they said we will check and get back to you. They never did. Second time when i reached, they behaved really rudely and blamed me for not having reach out to them. Please avoid the apartment its no more like it used to be where people was there to help you and not blame you. They just care abo... read more
Frequently asked questions about The Terraces Walnut Creek
How is The Terraces Walnut Creek rated?
The Terraces Walnut Creek has a 4.3 star rating with 93 reviews.
When is The Terraces Walnut Creek open?
The Terraces Walnut Creek is closed now. It will open at 8:00 a.m.
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