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The Tech Exchange

4.3

About this business

Buy, Sell, Trade! This is the store you've been waiting for. A chic boutique where you turn your unwanted goods into glory. A retro-gamer's paradise, stocked full of every game under the sun. An electronics haven, rejuvenating and recycling technology with a peace of mind guarantee for every product. You've just got to check us out! We Buy & Sell Quality Pre-Owned Video Games, Cell Phones, iPods, Laptops, Tablets, E-Readers, DVDs, Blu-Rays & Small Electronics 

Location details

817 W Cary St, Richmond, VA, 23220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3679 reviews
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Billy Justice's profile image
Billy Justice 
7 years ago

The management attacks people who review the store poorly instead of trying to better the situations they've created. They even drop as low as attacking their competition on facebook. I know the atmosphere is for children but the management shouldn't act like it too. 

Business response:

There's a handful of individuals who have left negative reviews on our page due to an online situation that transpired concerning another store. If you are aware of that situation then you should know that other parties associated with the other store were publicly and privately harassing our store's manager. Nobody from this store 'attacked' another store on facebook. Our store manager left an honest review about the store and that resulted in fans of the other store feeling the need to start leaving us one star reviews. If... read more

Matt Lynch's profile image
Matt Lynch 
7 years ago

Tech Exchange RVA This person has literally never been to our store, just like all the other idiots leaving us 1 star reviews. This is the reason why nobody should go here. Comments like this just make it seem like they are rude. 

Business response:

Did you have a negative experience in our store? If so, we'd like to know about it. Thank you! 

Amber Fernandes's profile image
Amber Fernandes 
7 years ago

Anyone who disrespects their customers and deflects customer complaints with patronizing or destructive comments doesn't deserve to work in an industry where customer service is supposed to be a virtue. I hope you use this experience to re-evaluate your Marketing Strategy and become a more reputable company. 

Business response:

Did you have a negative experience in our store? If so, we'd like to know about it. Thank you! 

David Fernandes's profile image
David Fernandes 
7 years ago

Place is shitty. People who work there are rude don't waste your time. Go to Sage Mantis Game Haven in fredericksburg. Much better selection 

Business response:

This person has literally never been to our store, just like all the other people leaving us 1 star reviews. 

Steven Pierce's profile image
Steven Pierce 
7 years ago

They tell you everything that is in the store is a rare and exclusive. They tell you whatever you want to hear to get a sale. 

Business response:

Can you be more specific to the incident you're referring too? To my knowledge, none of us do that. 

Chris A. Bailey's profile image
Chris A. Bailey 
7 years ago

One of the best local shops I've ever been to. If anyone loves retro games that you can't find on the internet then this is your store. I'd be happier if I worked there 

Orlando Hernandez's profile image
Orlando Hernandez 
7 years ago

I meet some of the guys from TechExchange at AwesomCom. Very helpful and knowledgeable. Very interesting selection of unique/ autographed items. I plan on stopping by the shop next time I'm in Richmond. 

Mladen Smitran's profile image
Mladen Smitran 
7 years ago

Giving a 1 star because GameStop gave me more ($52) for 4 of my games than you guys ($36) So so sad. You have become so greedy. 

Business response:

Thanks man, as a local business we really appreciate you crapping on us on the internet. 

Clare Henderson's profile image
Clare Henderson 
7 years ago

Business response:

Did you have a negative experience at our store? Would you mind elaborating? 

Frequently asked questions about The Tech Exchange

How is The Tech Exchange rated?

The Tech Exchange has a 4.3 star rating with 679 reviews. 

When is The Tech Exchange open?

The Tech Exchange is closed now. It will open tomorrow at 9:00 a.m. 

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