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The Silicon Valet
- IT Services & Computer Repair
- Dallas, TX
About this business
Location details
3626 N Fitzhugh Ave, Dallas, TX, 75204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They started off being very nice, however they have to outsource their replacement parts (I had a broken screen) and it ended up taking weeks. I took my laptop back in the meantime and the screen was more broken then before (also understandable since they had to explore the issue) and then ultimately the screen would not turn on at all, even when I could hear the machine fire up, and when I called to ask them about it Brad was very rude and accusatory. I think we can all agree that tech struggles are frustrating and they wer... read more
Amazing customer service, Ernie explained the entire problem over the phone and I am very thankful.
The Silicon Valet has been a life-saver for us assisting on site, remotely and in their office. Their instant friendly service, ,expertise , and wonderful personalities are so reassuring when problems arise. They not only solve problems but take the time to teach us so we are able to address them in the future. A GREAT FIRM..
Very customer driven. Ernie and Brad go up and above traditional customer service. We have used Silicon Valet for over 10 years for small and large projects. I would highly recommend them for any of your IT needs.
Frequently asked questions about The Silicon Valet
How is The Silicon Valet rated?
The Silicon Valet has a 4.7 star rating with 13 reviews.
When is The Silicon Valet open?
The Silicon Valet is closed now. It will open tomorrow at 8:00 a.m.
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