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The Scion Group LLC
- Property Management
- Chicago, IL
About this business
We are Student Living Investors, Owners, Operators, Advisers, and Experts. Since 1999, we've been focused on the student residential experience, both on and off campus. As one of North America's leading owners, operators and advisers of student housing, we are defining the future of student living.
Location details
444 N Michigan Ave #2600, Suite 2600, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter made an application inquiry. Per the website, it is a free process. It is advertised as a special. She signed the application and provided them with money.She contacted them 2-3 weeks prior to the start of classes and notified them that she would not be living at their location and would return to living in the dorms because she was not able to secure a guarantor to pay the rent. She requested the refund of her money.She informed them that she was not able to pay the rent. She was told by the leasing office that ... read more
Business response:
Dear ******** - we appreciate your feedback and would like the opportunity to make right whatever caused your dissatisfaction. Please contact the community at which you lived (live@[communityname].com) or call our customer care line at ************ and we will be happy to respond.
I have been living at ****** *********, ** for 9 months now and have nothing but bad experiences with the office staff. First with constant attempts to move to a different apartment due to my roommates having issues with eachother to where it got to yelling. I have a 8 year old daughter that stays with me and as I stated in the emails I fear for her well being. I got the run a round for 4 months and in the end when it was time to move I never got a response. Now that I am transferring to another unit, after regretfully signi... read more
Business response:
We understand this resident of an apartment complex in *********, **********, which is managed by The Scion Group, completed a transfer on September 8, 2021 that he requested, from a 4-bedroom apartment to a 2-bedroom apartment. He previously complained about roommate conflicts and we repeatedly offered a transfer to another available apartment. He declined those offers because he also wanted to change floorplans to a 2-bedroom, which was not available until now.We were not previously aware of the resident hosting his child ... read more
****** ****** who is now the manager is trying to evict me for doing things that I don't do during the eviction moratorium. I have been accused of harassing people, threatening people bodily harm when it was self defense with pepper spray, along with using racial slurs. I was promised that if I got woke up in the middle of the night that the neighbors would be dealt with but they haven't. She even said that she has no proof of it happening but when I have called security they never would come into my apartment to hear the st... read more
Business response:
The reviewer is at resident at a community in Kalamazoo, Michigan, which is managed by The Scion Group. The federal CDC moratorium prohibits evictions for non-payment of rent only. The community is terminating this resident's occupancy due to multiple reports of harassment of other residents, using racial slurs and creating disturbances. We stand by our decision to do so, for the benefit and protection of all of our residents. Based on this resident's description of his negative experience at the community, he will be happie... read more
This review is in regards to **************. Bait and Switch. shady business practices. STUDENTS BEWARE! They do not disclose pertinent important information until after you sign. Charges $200 if you want to cancel, even if you haven't lived there yet. *** QUESTIONS- lots and lots of questions!!!"
Business response:
The review text is not displaying due to a "profanity error" and therefore we cannot confirm if this reviewer had an actual interaction with our company.
Political Extortion This company takes advantage of prospective student residents by requiring students to sign a binding contract during an initial tour. Rather a student chooses to live there or not, years later the Scion Group places a $8,000 collection on your credit report. Local courts within the companies jurisdiction are on their payroll therefore they are able to "legally" steal money from young adults. This company robs innocent students blindly, please refrain from this company and warn others. Scion Group brought... read more
Business response:
This conspiracy-rant labeled as a "review" from ***************************** contains fictional and defamatory accusations of criminal bribery of judges and court officials, and of "political extortion," all of which is completely unhinged from reality and has no bearing on an actual consumer interaction or experience. The reviewer has never been a customer of **********************.
they suck!!! i would give them o stars if i could i called the mgr in lubbuck, david ******6 times, yes 6 times, and he just wouldnt call back we had a rent payment issue due to divorce sooooo unprofessional they dont care we will be looking for another apt for my daughters to live in
Business response:
The poster was never a customer of our business. The review is falsified.
Writing this review to bring awarness for future residents before signing their lease with Scion Group (Lark ***********. As a student resident, I had signed my lease before the pandemic hapened. I understand that is a year long contract, but with the pandemic and how much it has affected students, I wish they could treat the situation better. I was able to get the first half of my lease sublease with having to pay the tenant $170 each month which was very difficult for me but still trying to do my best and to help managemen... read more
If I could leave zero stars, I would. First of all, Blvd98 (formerly known as University House) in Charlotte promotes itself as a indoor smoke-free establishment. This is blatantly false as the management refuses to penalise and even acknowledge the fact that residents smoke cigarettes and marijuana indoors. I have reported multiple times, as my allergies are negatively impacted by the smoke that permeates the hallways and elevators, but to no avail. I have reached out to The Scion Group on their website and have received no... read more
Will know about lack of safety and security according to Charlotte Mecklenburg City Code Chapter 11 and will blatantly ignore it then wonder why their properties are constantly on the news for shootings. On site management has false promises about improving security and brings people in by being a “well secure fob only building.” 95% of my lease the gates never locked and allowed anyone to come in. Security would be by standers for loitering and didn’t do a single thing about it because I would watch them every night. At the... read more
Business response:
Unfortunately these comments appear to inaccurate. Neither The Scion Group nor Boulevard 98, the community in Charlotte, North Carolina that is managed by The Scion Group and referenced here, are "constantly on the news for shootings." And we have never asked residents "where their stimulus check was." To the contrary, we operate professionally-managed and safe communities serving 54 markets nationally, and have worked successfully with over 97% of all residents across the US to make payment arrangements or other accommodati... read more
Frequently asked questions about The Scion Group LLC
How is The Scion Group LLC rated?
The Scion Group LLC has a 1.9 star rating with 223 reviews.
When is The Scion Group LLC open?
The Scion Group LLC is closed now. It will open tomorrow at 8:30 a.m.
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