This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Preserve at Turtle Creek
- Apartments
- Arlington, TX
About this business
The Preserve Turtle Creek Apartments is nestled in the ever-growing city of Arlington, TX, providing an ideal apartment living experience. Our contemporary community offers a clubhouse with a technology lounge and free basic WIFI, an observation deck, and a fitness studio with peaceful lake views. We also offer a tea and coffee bar, picnic and BBQ stations, sundeck, sparkling pool, and an enclosed bark park.
Location details
2500 Brown Blvd, Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Save your time/sanity!! roaches, no response to service requests for over a month, previous tenant left pet hair, urine, and stains everywhere. horrible insulation btw. it’s a rip off, what they show you and what you get/pay for is not the same AT. ALL. don’t rent here!!! i beg of you DO NOT RENT HERE!!
Business response:
I'm sorry that you are experiencing such a difficult time. Can you please go to www.karyamanagement.com/contact and send us a detailed message of what occurred? I'd like to have our corporate management team take a look at this.
BEWARE BEWARE This place might have been a great place to live...fifty years ago, but now, it is a dump with doors. The cockroaches from other apartments join forces with ours, and they organize into what is much like a Roach Mafia. The residents pay the rent, but the roaches own the property, make no doubt. If something breaks, get over it and get used to it. It will stay broken forever, even after you move and the new tenant moves in. The noise levels are intolerable..with mammoth dogs and children running across your ceil... read more
Slow Responses New management is slow to maintainence requests. You will be without basic needs for days
Honest truth review The ladies in the leasing office are extremely unprofessional the lady with the soft voice (can’t remember her name) always has an attitude so bad that I didn’t want them to be my apartment of choice so I requested my deposit back it has been two months and still haven’t received it they alway blame it on the corporate office (Which they refuse to provide me the number or email address for) I would NOT recommend this apartment complex...
Rats and roaches They Don't care about their residents or fix any thing no ac for 2 months
Nasty apartments I live here and it’s very nasty and they do the bare minimum on the maintenance. My floor was peeling up from the previous tenant and they just tried to patch it up with glue lol. Just recently we have had rats in the air vents. Place is pretty bad shape. The previous manager was great the new manager is horrible old white lady.. lease is up soon and leaving
Emergency Call Imediate response Impeccable service prompt professional highly commendable maintenance Mr. Connelly and crew. The Preserve at turtle Creek is the place to be. Ms. Z.
Horrible DO NOT!! MOVE HERE Very overpriced they have fees for everything and rent is never one price it varies every month, since they add the water bill along with rent so u never know what rent will be. TRUST me they charge for anything. Just to drop a flyer on your door they will charge $5 for the pice of paper that they put we didnt ask for. Also they charge for pest control monthly but pest control never goes to your appartment unless you put a request? But its in my montly fee?? DONT MOVE IN!!!!!!!! AND THEY HAVE BAD ... read more
Cockroaches!!!!!!!!!! Incompetent Office Staff This place is infested with cockroaches! It was so bad that we ended our lease early with them. At night when you walked into the kitchen the counters tops moved when you turned the lights on. It was a major health issue. We gave them ample time to have the issue take care of and over a years worth of time it was never resolved. They knew exactly where the source of the problem was and did nothing until they had already lost several tenants due to the infestation. After move out... read more
Frequently asked questions about The Preserve at Turtle Creek
How is The Preserve at Turtle Creek rated?
The Preserve at Turtle Creek has a 3.1 star rating with 219 reviews.
When is The Preserve at Turtle Creek open?
The Preserve at Turtle Creek is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com