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The Pool Place
- Hot Tub & Pool
- Chattanooga, TN
About this business
Specialties Life is better outside! History Established in 1953. We are a family owned and operated business. We hold to the same standards of integrity today, striving to provide high value product at reasonable prices with solid service that marked the company from its origins. We seek to measure our performance by the principals of the triple-bottom-line: financial sustainability, environmental stewardship, and social responsibility. These goals and values affect what we do and how we do it, seeking to be a meaningful par... read more
Location details
6240 Perimeter Dr, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought a pool there this summer of 2016. It is now called The Great Backyard Place. Our salesman Charles Leveille was very helpful and I will use him from now on. I will recommend here to any family or friends.
Tori was amazing. She took great care with us by showing us the products that we would need and have options as well. Very impressed with her knowledge of the chemicals and the process. THANKS.
My husband and I have had a largely trouble-free Artesian spa for 17 years and LOVED our nightly date under the stars! When we moved to North Atlanta recently, we found ourselves missing it more than we could have imagined! After reconnoitering the Atlanta area, we found The Pool Place price, even with long-distance delivery, to be a tremendous value ~ and we already knew the great product quality and people there!! The spa was delivered and installed by great professionals who took time to instruct and equip us in using all... read more
The Pool Place should give classes on Customer Service because after going to their competitor around the corner to price match, I didn't realize how spoiled we were with the Pool Place. The Pool Place always has smiling, helpful & knowledgeable associates. The Pool Place does not get upset or feel burdened when a customer walks in unlike their competitor. Thank you Pool Place for such a pleasant experience every time me or someone in my family walk through your door, you will always have our business!
The staff is always very helpful with pool parts and water sampling. We have been using their recommendations to balance our pool water during the year and especially when we close the pool at the end of the year. It has gotten progressively easier to open our pool with a minimum of expense each year since following the staff's directions. It's always fun to look at the Christmas decorations each year.
I was most impressed with the sales support provided by Doc and Jason prior to and following our spa purchase from The Pool Place. It was delivered about 6 months ago, we use it 5 or 6 times weekly and it has met our needs well. While the equipment has been reliable, there have been a few occassions where I needed technical assistance. On each occassion Michael in their service department has fully satisfied our needs. We are glad to have chosen Pool Place as our spa supplier.
The Pool Place staff is great. I have never owned a pool before this year, and they walked me through all the options and features, then let me choose what I wanted to purchase based on those features. Now that I have the pool, Sarah checks my water every time I come in and tells me exactly how to keep the water balanced. The pump went bad not too long after the pool was installed, but Greg helped me through it all and gave me a new pump at no charge! I don't go anywhere else.
We were careful about where we did business and decided in the end that the Pool Place had the best value and seemed to be the most honest people. We were right! My only complaint is that our pool was a week later being installed than we thought it would be but Jason was helpful along the way. We love our pool!
Do not purchase a pool from The Pool Place in Chattanooga. My hisband and I purchased an in ground pool, that totaled $25,000.00. Just as the previous person they were so nice to take our money, and said we our pool would be started in 2 weeks.... After having to call and visit The Pool Place several times we finally got an installer to show up. But, he didn't come back or call until my husband called The Pool Plce back. The installed Scott called and left a message that he was so busy this week and that he could not make it... read more
Frequently asked questions about The Pool Place
How is The Pool Place rated?
The Pool Place has a 4.3 star rating with 11 reviews.
When is The Pool Place open?
The Pool Place is open now. It will close at 6:00 p.m.
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