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The Pointe at Dorset Crossing

3.8

About this business

WELCOME HOME Located minutes from shopping and entertainment and only 12 miles from downtown Hartford, Bradley International Airport and western Massachusetts, The Pointe at Dorset Crossing is Simsbury's most convenient luxury apartment community! Our smoke-free, pet friendly homes feature granite counters, double sink vanities, walls of bright sunny windows, stainless steel GE appliances, walk in closets, fireplaces (in select units) as well as in-home washer/dryers. Socialize with friends and neighbors at one of our many r... read more

Location details

55 Dorset Crossing Dr, West Simsbury, CT, 06070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
Sun12:00 p.m. to 4:00 p.m.
3.8112 reviews
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Jasmine C.'s profile image
Jasmine C. 
4 months ago

Very Nice!! Moved in a little over a month ago. The apartments are up to date, very spacious, maintenance is speedy and professional! The floor plan resembles a house, which is rare in apartments - definitely a perk! Very scenic, private, and very peaceful complex. Everything has been wonderful! 

Sean V.'s profile image
4 months ago

Great Value! I recently moved into Dorset Crossing, and couldn’t be happier with my decision to live here. The management team has been phenomenal. They seamlessly walked me through the application process after finding me the perfect apartment. The location is perfect, with access to local restaurants and a rail trail. The complex is pet friendly as well. 

Business response:

Hi, it's experiences like yours that keep us motivated! We always strive to provide a positive experience! Please give us a call or stop by our office if you ever need anything! 

Sarah S.'s profile image
Sarah S. 
7 months ago

Great Complex I’ve lived at the Pointe at Dorset Crossing for two years. They have nice amenities like a seasonal pool and average apartment complex gym. Maintenance is always prompt and helpful. 

Business response:

Hi, we are so happy to read such a great review about your stay with us! Please give us a call or stop by our office if you ever need anything! 

Lynn B.'s profile image
8 months ago

Great place to live I recently moved here from NY and I am so pleased by the atmosphere, the amenities, and most of all the outstanding service I have received! From the very first day I looked at the apartment complex, I have received the utmost courtesy, information, and cooperation. The manager Karen has far exceeded my expectations - from helping me thru the application process to addressing questions and taking care of any issue that arose - amazing. I look forward to a long and happy stay at the Pointe at Dorset Crossi... read more

Business response:

Hi, we will pass your kind words along to the entire staff. Please give us a call or stop by our office if you ever need anything! 

Caroline S.'s profile image
Caroline S. 
8 months ago

Nice apartments. Great maintenance team. Quiet apartments just out of Simsbury town center. The maintenance team is phenomenal, always responding quickly to concerns and going out of their way to be friendly. 

Business response:

Hi, thank you for the positive review! Please give us a call or stop by our office if you ever need anything! 

Jack P.'s profile image
9 months ago

Great place to live! Friendly and responsive staff, well-maintained property, and a quiet place to live that is conveniently located to many restaurants and shops. Management is on top of communication regarding events and reminders. Only downside to the complex is the limited parking available, particularly in the later hours of the evening. 

Business response:

Hello, thank you for your review! Please give us a call or stop by our office if you ever need anything! 

Victoria P.'s profile image
Victoria P. 
11 months ago

Home :) We toured our 2bedroom apartment and knew the same day that this was going to be our next home. The maintenance is super friendly, leasing office is very sweet and friendly, and lastly everyone who lives here is quiet and friendly as well. It’s been a joy to live here! I highly recommend! 

Business response:

Hi, we appreciate you sharing this positive feedback with us! Thank you again for the wonderful review! 

Scott M.'s profile image
Scott M. 
a year ago

Glad I'm gone. I moved in when the new management took over. I planned to stay for 5 years, and moved in 8 months. 40 percent rent increases, 50 percent garage increases, declining services and increasing fees. Note that all good reviews are 3-4 years ago before management changed. Steer clear. 

Business response:

Hi, thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We will be happy to discuss your concerns further. Please call us at (860) 544-2247 or stop by the leasing office at your earliest convenience. 

Ray M.'s profile image
a year ago

RENTERS BEWARE I’ve lived here with my fiancé for 4 years. Loved this place before new management. Cleanliness has declined significantly since new management. No one is held accountable for their pets (I am also a pet owner). Management does NOT care about you, corporate mentality and gaslights you when you bring up concerns. Forget about getting a maintenance call in, don’t hold you breath. Apartments are cheaply repaired even upon move in. For what I pay I decided to buy a house and move the heck out of here. Look elsewhe... read more

Business response:

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. If you would be willing, please reach out to our Property Manager at (860) 544-2247 so we can discuss this matter in hopes of reaching a resolution. 

Frequently asked questions about The Pointe at Dorset Crossing

How is The Pointe at Dorset Crossing rated?

The Pointe at Dorset Crossing has a 3.8 star rating with 112 reviews. 

When is The Pointe at Dorset Crossing open?

The Pointe at Dorset Crossing is closed now. It will open tomorrow at 12:00 p.m. 

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