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The Point at Pentagon City

3.4

About this business

From its unbeatable location to its spacious, modern apartments, The Point at Pentagon City offers you the lifestyle you deserve. Minutes from fine dining and luxury retailers at The Fashion Centre, Pentagon Row and Crystal City Shops, there is never a dull moment at The Point at Pentagon City. Unwind by our dazzling swimming pool, or enjoy an afternoon with friends on our lush courtyards. At $1,340, the homes at The Point feature spacious floorplans, balconies with stunning views and renovated kitchens. 

Location details

1201 S Eads St, Arlington, VA, 22202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.4136 reviews
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Sheridan S.'s profile image
Sheridan S. 
5 years ago

Terrible building This building is terrible - don't waste your money! There is no soundproofing so you hear every time a car goes over a bump in the road (which is a lot because huge dump trucks and trash trucks and delivery trucks roar up and down the poorly maintained street outside). Staff is incredibly rude (except for the one longstanding staff member, Travell, who is an angel, but is only there half the day on weekdays) and turnover is extremely high so no one has any clue what they're doing and 0 motivation to find ou... read more

Business response:

Sheridan, thank you for taking the time to share your review of The Point at Pentagon City. We appreciate all feedback, both positive and negative, as it allows us to gauge resident satisfaction. Please accept our sincere apologies that we haven't met your expectations in regards to our value and your overall experience here. It's important to us that our residents are happy, so please get in touch with us directly at customerservice@pancomgt.com or 703-920-2166 to discuss your feedback and how we can help improve your stay.... read more

Timo K.'s profile image
6 years ago

Stay away Incompetent management, full of roaches( i mean really full, you see 7 per day in your kitchen and bathroom) fire alarm doesn’t go off unless there is a fire 3 feet away from you.There is allegedly 3 elevators but you’re lucky if one works. Unit laundry machine and dryer are not able to take a normal load , cause if you’re trying to wash more than 3 pair of socks and a shirt the washer is gonna stop and the dryer is gonna take forever to dry all of it so you’re obligated to go to the ground level where the building... read more

Erica M.'s profile image
Erica M. 
7 years ago

Cockroaches. Mold. Cold. Cockroaches. Mold. Shared heating system through the building and shared utilities so you can pay for everyone else's wasteful habits. 

Business response:

Hi, We take mold and maintenance issues very seriously. Thank you for bringing these issues to our attention. We'll speak with our maintenance team and do everything we can to resolve these issues as quickly as possible. Please contact us at leasingpentagoncity@pancomgt.com or 703-920-2166 so that we may discuss this further. 

Susan H.'s profile image
Susan H. 
9 years ago

Great Location The Point at Pentagon City is in a convenient location that's metro accessible and allows for ready access to the yellow and blue metro lines. Generally, the noise insulation has been good in my apartment and the amenities at this apartment include a pool and gym. Though the building isn't exactly "new," the rent rates are competitive here and the apartments have all been renovated. 

Libbe H.'s profile image
Libbe H. 
9 years ago

Very poorly maintained, filthy and unhygenic ground floor, dog feces on carpeting, walls never painted and cockroaches everywhere. It has been several months since the leasing office indicated that the ground level walls would be painted. They are filthy and according to longer term residents, they have not been painted in two years. Likewise, the carpets are filthy and smell of dog feces, as the dog run is by the swimming pool area, and accessible only over the ground floor carpet. This means that all larvae and parasites i... read more

John P.'s profile image
9 years ago

Management is Terrible I've lived here for over a year. The management is terrible. Here is an email I sent to the management recently and the response I received. This has been my experience. My email to them: Kevin, Please address the following issues as well: 1) explain why all of the elevators were off last week for several hours. Why isn't there a full time guard here overnight? If this is your way of saving money why isn't there an emergency number to call? 2) what is the status of receiving a rent credit for the days ... read more

Christina P.'s profile image
Christina P. 
9 years ago

Convenient Location - Especially for a Shopaholic The Point at Pentagon City is just a short 10 minute walk from the Pentagon City metro stop (blue and yellow line trains) and the Pentagon City Mall. All of your shopping needs can be met just a short walk from this apartment complex. The building itself is a 30 something year old relic that's not much to behold from the outside. On the plus side, each unit has a patio door that opens on to your own small, personal balcony. The bad news is you're surrounded by other large apa... read more

Derek H.'s profile image
Derek H. 
9 years ago

The Point at Pentagon City - Satisfactory Accommodations, Unsatisfactory Management I would like to be able to give The Point at Pentagon City five out of five stars on this review, I really would. I cannot, however, in good conscience make such a claim. The apartments are situated such that all get plenty of light and the balconies offer an opportunity to enjoy the occasionally pleasant weather in the DC Metro area in relative peace, at least so long as there isn't a party being thrown down at the building's swimming pool. ... read more

Blerim P.'s profile image
Blerim P. 
9 years ago

The point at pentagon city i like everything about this place and i recommend it to everyone. Great amenities. Great people. Close to everything. Cozy and comfort. Quite and clean. Family place. Friendly neighborhood. 

Frequently asked questions about The Point at Pentagon City

How is The Point at Pentagon City rated?

The Point at Pentagon City has a 3.4 star rating with 136 reviews. 

When is The Point at Pentagon City open?

The Point at Pentagon City is closed now. It will open at 9:00 a.m. 

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