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The Point at Owings Mills
- Apartments
- Garrison, MD
About this business
At the intersection of comfort and convenience lies The Point at Owings Mills, designed for today’s active lifestyles, making it the ideal place to call home. When you rent at The Point, you can live
Location details
9204 Appleford Cir, Garrison, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible once management switched August 2017 I have lived here for years and this apt was great when it was managed my Avalon as it was called Apts of Briarwood. In Aug 2017, they lost the bid for this apt complex and the new management company is Panco. It’s been a nightmare ever since. I can’t wait until my lease is up. I will not be renewing!! The leasing staff is very rude now under Panco, but was completely different under Avalon. Kallen especially as she doesn’t have a clue!! Cara is the new property manager and unfor... read more
Business response:
Thank you for this review of The Point at Owings Mills. We're sorry to hear that you haven't been happy here recently. Even though it's not what we want to hear, we appreciate you sharing this feedback because it shows us where we need to improve. We'd like to speak with you directly so we can discuss your concerns and see what we can do to make things better for you, so please give us a call at leasingowingsmills@pancomgt.com or 410-581-3816. Thanks.
So far, so good! I moved into these apartments when Avalon was managing the property. When I heard that Panco would be the new property manager I was upset, since I had just moved from a complex which went through the same thing and the people who took over were horrible! But I was pleasantly surprised by Panco and their willingness to assist us to assure that we had everything we needed. The property is well maintained, they have started making improvements, and the staff has been very helpful and professional. The service ... read more
Convenient! The location of these apartments are in a great area that is close to everything from markets, shopping, highways; even local farmers markets. The amenities are also great and convenient! Having a washer and dryer inside your apartment is very convenient. The employees are great from the leasing office to the ground keepers. They have a really nice club house and pool area that is great for cookouts and events. I love it here!
Great Experience Having lived in this complex for over 2 years in both an apartment and a townhouse, I have nothing but good things to say. The staff has been very helpful with everything, including adding and releasing roommates, transferring from an apartment to a townhouse in the middle of a lease, and completing maintenance requests very quickly. We have never had a problem with noisy neighbors or other disturbances. I couldn't have asked for a better experience for my first time renting an apartment.
Best Apartment Complex in Owings Mills!!! I have lived at the Briarwood apartments for a year and a half now and I have had a great experience so far. As a single woman it was very important to me to find an apartment that I felt safe in. I love that you have to have a key to get into the building so not just anyone can just walk in. Even your guests have to be buzzed in in order to enter the building. The staff is very friendly and helpful and they truly care about your experience here. My building is very quiet and my neig... read more
Bad Customer Service! The community is very nice and clean. There are lots of children so it is noisy at times. The maintenance staff is great and they will take care of things in a very timely manner. The office staff was very helpful with my move-in process; however, the office hours are extremely inconvenient for anyone who works 9-5 hours. The office holds packages if they receive them, and they will not deliver them to your room (even if you request it). So once the office is closed, you will have to wait for your packa... read more
Frequently asked questions about The Point at Owings Mills
How is The Point at Owings Mills rated?
The Point at Owings Mills has a 3.9 star rating with 275 reviews.
When is The Point at Owings Mills open?
The Point at Owings Mills is open now. It will close at 5:00 p.m.
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