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The Point at Owings Mills
- Apartments
- Garrison, MD
About this business
At the intersection of comfort and convenience lies The Point at Owings Mills, designed for today’s active lifestyles, making it the ideal place to call home. When you rent at The Point, you can live
Location details
9204 Appleford Cir, Garrison, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Poor Service Management, Smoking in apartments not addressed Went thru same situation previously report in another review regarding AC. Had to sit in rental office for 4 hours just to get someone to address my AC problem. took 2 weeks to fix and they didnt even want to pay for my hotel. Supposed to be a no smoking establishment but people are smoking in their apartments and it's coming through the ventilation. sent 3 emails and came in person to complain. nothing change. my whole place smells like cigarettes
DO NOT MOVE HERE Pest issues. Rent is extremely high. The inside of the buildings are filthy. Parking is terrible. The leasing staff when I first moved in 2 years ago were so nice and helpful always. When they switched over management the new staff never answers the phone and are rude. Almost everything in the unit broke at some point. AC broke multiple times and was told the units are “old” and “won’t get replaced until they can’t repair it anymore”. I went without air for almost two weeks and was given a BOX FAN when calli... read more
I would strongly recommend Arbor Ridge Apartment Arbor ridge has been extremely thoughtful and attentive to our needs. The maintenance team is fabulous, handling any problem very promptly and kindly. They are real wizards. And the staff is very human, nice, understanding and compassionate. We love the Arbor Ridge apartment. They are really spacious on the inside and have nice Swimming pool . Arbor Ridge really maintains everything inside and out to keep it looking pretty and clean. Whenever we've had any issues they've been ... read more
It’s an apartment The apartment is decent but the price is a little high with no utilities included. The walls are somewhat thin. You can’t hear everything but if you have children living above you or people who like loud music good luck. Our BGE bill is outrageous for a low ceiling two bedroom in the summer time. Called both the apartment and BGE nothing was done and then the AC coincidentally broke in September. Was told we had to wait till next year for it to be fixed. When we first moved in (in the middle of July )the AC... read more
Thank you! I’ve lived at The Point for a year, and just renewed my lease. I truly love this neighborhood, and the leasing staff is top notch. Kallen, India, and Rafell are all very professional, kind, and super helpful. I can’t compliment and thank them enough for helping me feel so comfortable, particularly since this was my first time living alone. I feel safe here, and actually know my neighbors. Feels like home for sure.
Business response:
Hi Erica, We're so happy you've chosen to stay here at The Point at Owings Mills for another year! Thanks for your continued residency and for complimenting our hard-working staff. It's residents like you that make The Point at Owings Mills such a wonderful place to call home!
You will regret moving here. The office staff will portray themselves and the community positively to get residents. Once you sign the lease you will see a disrespectful office staff, units in need of constant repair, 20 year old appliances that are often malfunctioning. Pest issues, parking issues, if you want a decent parking space it will cost $100 monthly. Business center with broken computers and printers, no ink and you must bring your own paper. Residents are not allowed to walk through the lobby once becoming a resid... read more
Business response:
We're sorry you feel this way about our community. We're proud of the excellent value and service we provide at The Point at Owings Mills and we regret that you're unable to echo our sentiments. We hope that you'll allow us an opportunity to address the concerns raised in your review by contacting us directly via email at customerservice@pancomgt.com. Thank you.
Wonderful experience, nice to be here Apartments surroundings are maintained well. Nice to be here. The location of the apartments is quiet, convenient, and the property is always maintained. The standards of professionalism is always displayed by the staff members with a polite greeting, warm welcome and sense of urgency to assist with whatever is needed. Thank you management for a job well done!
Will not recommend Briarwood was good (Avalon management) But not the current management (Panco) . They are not really concerned about tenants. if you expect them to solve any issues , you are wrong .. No way they will do it. Had a very bad experience with property manager and the staff at leasing center. Not worth for the rent your paying , there are many better choices around in owingsmills for less rent . Better SqFt, better community so on ... Not quiet safe, Car wheels were stolen twice(even with wheel locks), and the r... read more
Stay away Do not move here. All they want to do is take your money. My ceiling have been having issues since 6/10/18, they have ye5 to resolve the issue. They refuse to move me to another unit. The property manager cara nettles is ver6 unprofessional. She will yell at you and if you are right and she’s wrong she will call the police on you to band you from coming into the leasing office. Yes she called the police because she was wrong for over a month regarding this ceiling
Frequently asked questions about The Point at Owings Mills
How is The Point at Owings Mills rated?
The Point at Owings Mills has a 3.9 star rating with 269 reviews.
When is The Point at Owings Mills open?
The Point at Owings Mills is open now. It will close at 6:00 p.m.
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