The Pet Pad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Pet Pad

3.2

About this business

Specialties Family-Owned pet shop serving the Triangle area for 25 years. We carry a variety of pets and pet supplies. History Established in 1988. Previously located on Kildaire Farm Road in Cary 

Location details

1239 NW Maynard Rd, Cary, NC, 27513, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2181 reviews
Select a rating
jennifer m.'s profile image
jennifer m. 
15 years ago

petpads the puppies are locked in small cages and sleeping on wire fence along with peeing in the same spot.They are using puppy-mill puppies this place is horrible and needs to be shutdown. 

Robert D.'s profile image
15 years ago

Terrible place Yes their staff is helpful and courteous most of the time. However, they treat their dogs in a manner that is not fit, well to coin a phrase... for a dog. I wouldn't trust them to run a prison in Cuba. 

Jane S.'s profile image
16 years ago

Calm Down Sheesh, many of you are vitriolic because you get to remain anonymous - get a grip. Are you the same people that ruined the pets page on Craigslist? Nothing is being abused in their store and if you have a problem with them, don't shop there. I'd much rather support a locally owned business than an impersonal chain - service at big box pet stores is no better. Employees at this store and larger chains are minimum-wage earners, so my expectations of their customer service abilities are pretty low to begin with. Are ... read more

debra s.'s profile image
16 years ago

Puppy Mill!!!!!!!!!!!!!!!!! Puppies are kept in small cages. I thought places like this were shut down!!!! Puppies need to be better taken care of. I visited this place and was appalled! 

Sharon H.'s profile image
16 years ago

PET PAD This place is horrible! We don't call it Pet Pad we call it PET BAD. I went in to find a backpack with a perch in it for my bird. It was like stepping into a time machine and going back to the eighties. The store had a glass fronted wall with Puppy Mill dogs in cages. They had very little play area. It came complete with fat people standing around and pointing while tapping the window. It is up to all of us to force places like this to change! By the way the smell was foul! 

melissa F.'s profile image
melissa F. 
16 years ago

Does size matter? How can you write a review like that about an establishment and include a statement "...complete with fat people..." and feel good about yourself. A review such as your should be rendered ineffectual after such a foul remark. And by the way, I am a 5'1" 110 lb women. I do not take personal offense by your remark, but you should be ashamed of yourself. 

Trevor13's profile image
Trevor13 
16 years ago

DO NOT SHOP HERE – The customer service in this store is by far the worst I have ever seen. They are rude and lazy. The store itself is filthy and disorganized. They overcharged me at the register and acted as if I was lying. I will NEVER return to this store again. 

Contributor's profile image
Contributor 
16 years ago

Editorial Review by Citysearch Editors – Large selection of pets for sale and adoption, including puppies, kittens, birds, reptiles and small mammals. Also pet care products. 

sonworshiper's profile image
sonworshiper 
16 years ago

EXTREMELY RUDE EMPLOYEES!!! STAY AWAY FROM THIS PLACE!!! AWFUL CUSTOMER SERVICE! – IF you can get an employee to help you or answer a question, they act as though you are bothering them! They are extremely rude and condescending!!! I told one employee I did not appreciate her rudeness. Her reply was, "oh well." So much for customer service, huh??? Their animals are not healthy!! PLEASE do not purchase an animal from them. First of all, they are overpriced and NOT well taken care of. Please consider a rescue or a REPUTIBLE br... read more

Frequently asked questions about The Pet Pad

How is The Pet Pad rated?

The Pet Pad has a 3.2 star rating with 181 reviews. 

When is The Pet Pad open?

The Pet Pad is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com