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The Metro Pros
- Real Estate Services
- Omaha, NE
About this business
Location details
331 Village Pointe Plaza, Omaha, NE, 68118, United States
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Kaylane helped my brother with his first home purchase. We appreciated her for being flexible and accommodating during the whole process. When I am ready to start looking for my first home, Kaylane will be my go-to!
Kaylane made the buying process stress free. She went above and beyond to answer all my crazy knit picky questions. She helped find me a house in a very timely manor and still checks in to make sure I am doing the basic home maintenance. Also, her personal gift at the end was just a great example of the type of real estate agent Kaylane is; unique, friendly and above and beyond. I would & do highly recommend Kaylane to all my friends and family!
Kaylane is very good at her job....very professional, knowledgeable and helpful. I would recommend her to anyone looking to buy or sell. Also does commercial sales.
Kaylane is simply the best! Last spring, my husband and I decided it was time to purchase our first home. As you can imagine, we were in over our heads. Kaylane saved us! She was incredibly patient with us explaining the ins and outs of buying a new home, hooked us up with a terrific mortgage company, and was always available to show us countless homes. When we finally found "our home" she had all the documents ready and ensured the home we decided on became a reality. Throughout the whole experience, we found Kaylane to be ... read more
Kaylane Pacha will work tirelessly as your realtor. She does an awesome job!
RecommendedAs first time home buyers, my husband and I had ZERO idea what we were doing/getting ourselves into. Kaylane was always available to answer our many questions, give suggestions, and always kept us in the loop and explained things in understandable language. I knew she was doing a standout job taking care of us when we went to meet with our mortgage lender who had just met Kaylane a few days before. He said, "You guys must run in a very elite circle. She is new to the business, but more organized and on top of it than many of... read more
Worst service ever... I wish I could take stars away! The realtor couldn't keep up with who was in and out of the house. She was terrible at returning calls, text, or emails. She couldn't give me the correct numbers on contracts and I basically had to demand the offers be given to me and finally had to ask not to deal with her anymore. They were happy to take their commission, even though their service was absolutely terrible
Business response:
Bobby, We are sorry that you did not have a good experience. We did review your file and as soon as you brought your concern to our attention about who you were working with, we addressed it and brought in someone else to help you. It was our understanding that you were satisfied with our service and communication and never brought another concern to our attention.
They don't allow me to block their unwanted advertising.
Business response:
Tom, We saw your ranking this morning and were surprised to see a low rating. We don't show that you've ever worked with anyone on our team or used our website in the past either. Please let us know what made you give us a low review. We strive to have our clients have excellent experiences and our track record shows we do this extremely well. We look forward to hearing from you.
Kaylane Pacha is amazing. Great communication throughout the entire home buying process for her client that was a veteran.
Frequently asked questions about The Metro Pros
How is The Metro Pros rated?
The Metro Pros has a 4.9 star rating with 105 reviews.
When is The Metro Pros open?
The Metro Pros is open now. It is open 24/7.
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