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The Medical Center of Aurora: Emergency Room
- Emergency Medicine
- Aurora, CO
About this business
An acute care hospital
Location details
1501 S Potomac St, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Years ago, I had the most abusive and unprofessional nurse I'd ever encountered while I was a patient in the ICU. Her behavior was despicable, making me wonder if she treated all patients of color the way she treated me. I hope she found another profession-- one where it is acceptable to yell at people instead of yelling at an ICU patient.
Business response:
Lyn, we would like to learn more about your experience. Please reach out to our Patient Advocate at 303-873-5988. Thank you.
RecommendedI gave birth here and received the best care I’ve ever had. The nurses were all so sweet and compassionate, I couldn’t have asked for a better experience! Dr. Gerow was amazing with helping me deliver my big baby, I’m so thankful to have had the experience and pleasure of having my baby girl here :)
Business response:
Thank you for taking the time to share your story, Deb! We are committed to delivering the quality care patients deserve at The Medical Center of Aurora and are so happy to read about this positive experience. Thank you for sharing!
so far, the doctor staff has seemed competent, but the nursing staff, kitchen staff, cna, and lab ... they ll suck. wish I had gone to skyridge.
Business response:
We are sorry to hear that you feel this way about your experience. Please reach out to us if you would like to further discuss. Thank you.
Business response:
Doc, thank you so much for your kind words and positive recommendation! We are so grateful for the opportunity to care for you!
The doctors and nurses are great. But I think it is ridiculous that only ONE visitor per day can go in to see a patient. And then they don’t tell you that when you wait. When the visitor left I wanted to go in and the guy up front said no you can not go in. After back and forth he finally said one visitor per day. Why didn’t he tell me that when I came in. He did say the patient has a visitor, but nothing about I could not go in. Yesterday we took turns an nobody said anything about one per day. What changed over night? How ... read more
Business response:
Thank you for the honest feedback, Benja. We are committed to the satisfaction of our patients and want to apologize for any issues you experienced regarding our current visitation policy. We are committed to taking this feedback and working to improve and appreciate you taking the time to share.
Everytime I've been to this hospital, I've been treated terribly. I was there for kidney stones a couple years ago, and accussed the throwing up i had to smoking marijuana, not the fact that my kidney had an infection. I was there on the 10th of October, no one came for intake or insurance, which I have, and was sent a lovely bill! My husband told me i was not checked in on and was just left in a corner room. discharge didn't have me sign any papers and again no one asked for my insurance, and accused the issue of being weed... read more
Had a bilateral mastectomy 6 years ago but still get traumatizing emails like this: Sounds like their medical records system is a joke.
Business response:
Cristine, please accept our sincere apology. We are actively investigating any issues that may have occurred from a technological standpoint. We appreciate you bringing this to our attention, as we work to remedy the issue. Thank you.
I was brought back over an hour ago. They couldn’t get the BP to work on the machine and put me in a room to get a manual BP. 56 minutes later my elevated BP still has not been checked. I’m still in the room!
Business response:
Jessica, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. Please don't hesitate to reach out to our Patient Advocate at 303-873-5988 at your earliest convenience. Thank you.
Frequently asked questions about The Medical Center of Aurora: Emergency Room
How is The Medical Center of Aurora: Emergency Room rated?
The Medical Center of Aurora: Emergency Room has a 3.4 star rating with 460 reviews.
When is The Medical Center of Aurora: Emergency Room open?
The Medical Center of Aurora: Emergency Room is open now. It will close at 11:59 p.m.
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