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The Lofts at Wolf Pen Creek
- Apartments
- College Station, TX
About this business
Come home to The Lofts at Wolf Pen Creek. Let the knowledgeable leasing staff show you everything this community has in store. This community offers top amenities and features. Some of these include: a game room, vaulted ceilings, and washers and dryers. So get a head start on your move. Contact or stop by The Lofts at Wolf Pen Creek to learn more about our community!
Location details
614 Holleman Dr E, College Station, TX, 77840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Greatest Place Ever! The staff is always so friendly and the bus stop is such a great convenience right outside of the building. The maintenance is fast working and a great help to anything needed.
Business response:
We are so happy that you're pleased with our community. Our priority is to provide excellent customer service, so thank you for taking the time to share your experience with our future residents. If you need anything, please don't hesitate to contact our management office. 979.314.1900 or email us at community email loftsatwolfpen@assetliving.com. Thank you! Loftsatwolfpen.com
My time at the lofts The lofts is great! Very understanding staff and maintenance crew I’ve loved living here for the past year!
Business response:
Few things make us happier than satisfied residents! We are so pleased that you enjoy calling The Lofts at Wolf Pen Creek your home! Please let us know if there is anything you need to continue to love your home! 979.314.1900 loftsatwolfpen@assetliving.com. Thank you! Loftsatwolfpen.com
Dog poop everywhere dog barking everyday They don’t care about keeping the property clean. The hallways always stink because of the trash. I NEVER see them clean the hallway floors, which make it a living nightmare to live here. Not to mention the constant dog barking that they do not care about.
Terrible customer service I will have to be brief to save you the read. All reviews previously were done by staff. This complex is barely afloat. They provide the bare minimum to avoid legal conflicts. They have “lost” lease agreements that they promised $xxx off rent. No message you send to the management is dealt with. When they say “We will take care of it”, you can believe they won’t. In fact, as I’m writing this, I’m looking at a mess of plaster the maintenance has left without cleaning up. Terrible place to live, you c... read more
Managment is INCOMPETENT I lived here for three years, and management is the absolute worst. The only competent person ever on the phone was Marshall, the new guy. Also, Mallory was at least attempting to help, whereas new management is incredibly incompetent and useless. For some reason, their phone lines never ever pick up, and I've been waiting for a $300 reward card that I never received for over a year now. Nobody ever sends an email back or responds to them. Ever. The space itself is nice though, hence why I'm giving i... read more
WORST PLACE TO EVER LIVE IN! TERRIBLE! RUN AWAY THIS IS THE WORST WORST APARTMENT TO LEAVE IN! THE NOISE IS SO UNBEARABLE. even the front desk management makes a lot of noise! its suppose to be no pet apartment but they have dogs everywhere that bark all day. also dogs owned by the staff workers themselves. your complaint are never taken seriously. is so dirty. maintenance never do their work. i can't wait for my lease to up this summer so i leave this hell hole. you ask to speak to a manager they will never call you back. t... read more
Business response:
Hello Momo, we are so sorry to hear that you haven't had the best time at the Lofts. Unfortunately, we are unable to find your name in our computer system, so we can contact you to discuss your concerns further. We have worked diligently to try to eliminate any non ESA's or service animals. We would love the opportunity to discuss your concerns with you, and work together on improving your experience. Please call our office at (979) 314-1900.
DO NOT STAY HERE To be honest, my experience with the lofts was terrible, the management is just a never-ending bunch of clowns, the attrition rate is amazing with a new face every week. The manager hides in the office doesn't want to engage with people. Communication is zero. STAY well away from this shambles you won't regret it. PS The review below was obviously written by the Lofts themselves very amateur
DONT LIVE HERE Moved in to a dirty apartment with sunflower seeds, hair, and ketchup packets everywhere. A portion of my bedroom carpet is missing (I've lived here 9 months and they never fixed it). Pools are always dirty. Gym equipment is regularly broke. Printer never has ink. Wifi is horrible. Management are rude, uncaring, and extremely unhelpful. Mold in bathrooms, cockroaches, and a broken AC constantly. The management will treat every situation as if you're lying and will be condescending. They ignore emails and are o... read more
THE BEST APARTMENTS IN COLLEGE STATION!!! The Lofts is a great place to live!!! I chose to live here my freshman year and I loved it so much that I renewed for my sophomore year as well. The new management is awesome, and they are super interactive with us residents! Lots of free food (Olive Garden, Chick fil A, Pizza, Whataburger, Sonic, Starbucks, etc) and fun activities!!! They are renovating everything, including the gym, pool, study room, movie theatre, and several features around the complex. They give great deals and ... read more
Frequently asked questions about The Lofts at Wolf Pen Creek
How is The Lofts at Wolf Pen Creek rated?
The Lofts at Wolf Pen Creek has a 3.8 star rating with 696 reviews.
When is The Lofts at Wolf Pen Creek open?
The Lofts at Wolf Pen Creek is closed now. It will open at 9:00 a.m.
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