The Jewelry Factory's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Jewelry Factory

4.8

About this business

Direct diamond importer & fine-jewelry manufacturer, offering finished pieces, loose diamonds, custom designs, and jewelry repair. 

Location details

36175 Plymouth Rd, Livonia, MI, 48150, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,696 reviews
Select a rating
Amanda Fleming's profile image
Amanda Fleming 
5 years ago

I had a great experience and cant recommend enough. Everyone was very friendly and helpful. Thank you so much to Philip and Mary Jo especially for helping me get my wedding band just in time and the amazing deal. 😊😊 

Dee Dee Leslie's profile image
Dee Dee Leslie 
5 years ago

My sales person Kathy was awesome. She worked with me until I was satisfied. I really appreciate the awesome staff@ the Livonia location... 

Donald Ogden's profile image
Donald Ogden 
5 years ago

Just bought 3 pieces jewelry for my wife, Mary-Jo was very friendly and helpful every step of the way. I recommend this store. I’m a return customer. 

Mary Poloni's profile image
Mary Poloni 
5 years ago

Very professional andprompt 

Betty Curran's profile image
Betty Curran 
5 years ago

Very pleasant and very worthwhile. 

A'Kena LongBenton's profile image
A'Kena LongBenton 
5 years ago

Great deal from Phil and great customer service from Alexis and Joann. 

Kelly Quinn's profile image
Kelly Quinn 
5 years ago

Awesome customer service! They take great care of their customers. Very pleased 😀 

Aspen Batistoni's profile image
Aspen Batistoni 
5 years ago

Was a pleasant experience and got my dream wedding ring! 

Shaun Boyer-bey's profile image
Shaun Boyer-bey 
5 years ago

i almost made it out of the store and kathy got me or a ring i had my heart set on, it was like she was reading my mind, great service, and they definitely worked with me, thank you ever so much 

Frequently asked questions about The Jewelry Factory

How is The Jewelry Factory rated?

The Jewelry Factory has a 4.8 star rating with 1,696 reviews. 

When is The Jewelry Factory open?

The Jewelry Factory is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com