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The Jewelry Factory

4.8

About this business

Direct diamond importer & fine-jewelry manufacturer, offering finished pieces, loose diamonds, custom designs, and jewelry repair. 

Location details

36175 Plymouth Rd, Livonia, MI, 48150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,696 reviews
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Gigi Neal's profile image
Gigi Neal 
recommend  Recommended
5 years ago

Today my husband and I walked into the jewelry exchange not really sure of what we wanted. What we did know is that we were upgrading my wedding ring. Mary-Jo walked over with such a pleasant smile and gave us the absolute BEST shopping experience! She asked our price range and then began showing us the most beautiful diamond rings! My husband wanted an earring as well, so once he chose a pair, Mary-Jo paired the diamond with the most beautiful setting and we were THRILLED!! My ring is absolutely gorgeous and my hubby got hi... read more

Cheryl Knox-Marino's profile image
Cheryl Knox-Marino 
recommend  Recommended
5 years ago

Kathy was awesome, lots of choices and very helpful! 

Francoise E Johnson's profile image
Francoise E Johnson 
recommend  Recommended
5 years ago

Fantastic experience with the team at The Jewelry Exchange. The worked very hard to help us pick out the perfect ring 

Rico Jackson's profile image
Rico Jackson 
recommend  Recommended
5 years ago

Experience was amazing!!!!! 

Joseph Jackson's profile image
Joseph Jackson 
recommend  Recommended
5 years ago

thank you Belinda for your help 

Ann Marie Thoma Demeniuk's profile image
Ann Marie Thoma Demeniuk 
recommend  Recommended
6 years ago

Joann was very helpful with my “surprise” 25th wedding anniversary gift! She was so patient and helpful! Had a great time! 

Gary Fite's profile image
Gary Fite 
recommend  Recommended
6 years ago

Brought my watch in for an adjustment on the band. They took care of it no charge. What a great place. Very friendly 

Gina Roberts's profile image
Gina Roberts 
recommend  Recommended
6 years ago

I’ve been coming here for at least 15 years or more and the service is wonderful and the staff is wonderful I would recommend it to anyone. Satisfy customer Gina Roberts. 

Cheryl Pickworth's profile image
Cheryl Pickworth 
recommend  Recommended
6 years ago

I LOVE The Jewelry Change! I got my wedding set, my husbands wedding ring, plus a bracelet and a pendant. The quality is superior. The Customer Service is Outstanding. Kathy is our favorite sales rep who we love to come visit when we stop in. I highly recommend The Jewelry Exchange. We've had nothing but positive experiences there. 

Frequently asked questions about The Jewelry Factory

How is The Jewelry Factory rated?

The Jewelry Factory has a 4.8 star rating with 1,696 reviews. 

When is The Jewelry Factory open?

The Jewelry Factory is closed now. It will open on Monday at 9:00 a.m. 

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