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The Ivy Towns and Flats
- Apartments
- West Lafayette, IN
About this business
Location details
1900 Foxglove Way, West Lafayette, IN, 47906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Great community Manager Leah was knowledgeable and patient and worked to make everything perfect before our move-in. The location is wonderful for people who like outdoors and want to be close to convenient shopping and restaurants.
Business response:
Thank you so much for your delightful review! We’re thrilled to hear that Leah provided such excellent service and made your move-in experience seamless. It's wonderful to know that you're enjoying the community's great location, with its blend of outdoor activities and nearby amenities. We hope you continue to have a fantastic time in your new home.
Verified Renter Great experience! Drain was clogged and now it is not! 10/10! I was not home when it was fixed but the maintenance person left a note which came to my phone and that was very helpful! Tysm!
Business response:
Thank you for taking the time to share your wonderful experience! We’re thrilled to hear that our maintenance team was able to resolve the issue efficiently and leave you with a helpful note. Your positive feedback motivates us to continue providing top-notch service. If there's anything else we can assist with, please feel free to reach out!
Verified Renter Great place to live I absolutely love our place and really like all the amenities. However could communicate better and be more organized.
Business response:
Thank you for sharing your positive feedback about your living experience. It's wonderful to hear that you love your home and enjoy the amenities we offer. We appreciate your insight regarding communication and organization, and we're committed to making improvements in these areas to enhance our residents' experiences. Your satisfaction is important to us, and we're grateful for your input.
Verified Renter Love the place Love the new apartment, it is overall very nice. Definitely needs some further cleaning which I have already started. Very nice place.
Business response:
Thank you for your positive feedback. We appreciate hearing about your experience and are glad to know you are enjoying your new apartment. Regarding the cleaning, we will strive to improve our services based on your feedback. We aim to provide our residents with places that they love and feel at home in.
Verified Renter Great interaction Visit and tour was incredible. Staff was so friendly and helpful.
Business response:
We are thrilled to hear that you had a great experience during your visit and tour! Our staff takes pride in their dedication to providing top-tier service. Thank you for taking the time to leave us this positive review. We're always here for our residents, ready and eager to assist.
Verified Renter Kitchen sink Very efficient and nice! They are always responsive and kind.
Business response:
Thank you for your positive review! We're thrilled to hear that our team's efforts in providing efficient service have not gone unnoticed. Your kind words are greatly appreciated and only fuel us to continue striving for excellence. We'll always be here for any of your needs as a resident.
Verified Renter Amazing Tour My girlfriend and I toured here and it was amazing. Deejay took us around to three different floor plans and showed us all of the amenities and amazing parts of the community. She was extremely knowledgeable and worked with us to secure a good deal! Would gladly recommend Ivy to friends for an amazing community.
Business response:
We're thrilled to know that you had a fantastic tour experience with Deejay! It's great to hear how impressed you were with our variety of floor plans and community amenities. We're glad she could provide the expertise you needed to secure a good deal here at Ivy. Thanks for recommending us - we look forward to welcoming your friends into our amazing community!
Verified Renter AC problems My AC has went out 4 times in the past 2 weeks. Every time it is “fixed” it shuts off within an hour. At what point should this escalate to getting a more professional evaluation?
Business response:
Brandon, we’re very sorry you experienced repeated AC issues—that’s understandably frustrating, especially with it happening multiple times in such a short period. It looks like this issue may have since been resolved, but if you continue to experience any problems, please don’t hesitate to reach out to us right away. We’d be more than happy to revisit the situation and ensure a lasting solution is in place. Your comfort is very important to us, and we appreciate the opportunity to make sure everything is working as it shoul... read more
Verified Renter Maintenance request Response was quick and courteous. Maintenance had the correct parts on hand and fixed the problem in no time.
Business response:
Hi Lawrence! We’re so glad to hear you had a great experience with our maintenance team! It’s always our goal to resolve issues quickly and efficiently. Thank you for taking the time to share your feedback—we truly appreciate it!
Frequently asked questions about The Ivy Towns and Flats
How is The Ivy Towns and Flats rated?
The Ivy Towns and Flats has a 3.8 star rating with 156 reviews.
When is The Ivy Towns and Flats open?
The Ivy Towns and Flats is closed now. It will open at 9:00 a.m.
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