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The Island Spot
- Restaurants
- Carrollton, TX
About this business
Location details
2661 Midway Rd #105, Ste 105, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service, food and music. I loved the atmosphere.
The Oak Cliff location is much better in terms of customer service and cuisine. I agree with several other reviews that the customer service here is horrible. Totally different experience than the Oak Cliff location. The only thing better at this location is that their jerk wings weren't too sweet like they were at Oak Cliff location. But all of the other dishes at Oak Cliff location are delicious and much better. I will continue supporting Oak Cliff spot. Don't plan to return to this one
Business response:
Reading this is disheartening, Mykie, because our number one priority is and always has been making sure each and every guest who walks through our doors is treated to the fantastic food and service they deserve. I want to assure you I'll be taking a look into what might have happened here, and I sincerely hope you give us another chance soon so that we can provide you with the five-star experience you deserve. -Richard Thomas, owner
When the restaurant tells their guests to eat and go because there is other people waiting to come in to eat as well....when it took 40min just to get water. Action: cancelled my order and took my business somewhere else. Would never recommend this place to anyone I know.
I really enjoyed my experience at the restaurant great music and food. The wait was unorganized but the owner she took charge to make sure things went smoothly she was very involved and for that I was greatly appreciative. Can't wait to go back
Business response:
Thanks for the kind words, Tecia -- I'm thrilled to know everything was fantastic when you came out! Can't wait to welcome you back in soon. -Richard Thomas, owner
The food was good, however the service was horrible. We waited to be seated for 2 hours that's after we spoke to someone about others being seated before us. They stopped taking food orders for an hour because the kitchen was so backed up. They only had two waitresses. The place was extremely packed I think they were even over capacity. Again the food was great (Curry Chicken) but service horrible, I don't even know if I would try it again. I would have to think about it twice.
I attended the Maxi Dresses and Mimosas event (7/16/17). There was an unexpected HUGE showing of support, which extended the wait BUT the manager and staff were extremely friendly and attempted to insure everybody had a great time. The food and drinks were EXCELLENT and the DJ rocked the HOUSE...well worth the wait. I will definitely be returning.
Business response:
Thanks for coming out for the event, Kamie -- I'm thrilled to know you had an awesome time! Can't wait to welcome you back in soon. -Richard Thomas, owner
Great food and fun island themed atmosphere. Will definitely be going back!
Frequently asked questions about The Island Spot
How is The Island Spot rated?
The Island Spot has a 4 star rating with 1,987 reviews.
When is The Island Spot open?
The Island Spot is closed now. It will open at 9:00 a.m.
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