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The Home Loan Expert- Ryan Kelley
- Financial Services
- St. Louis, MO
About this business
Location details
1600 S Brentwood Blvd, Ste 700, St. Louis, MO, 63144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Great experience on a re-fi with The Home Loan Expert!
Ryan and his team are the best! They take care of you!
If I could give them -10 stars I would. I only originally went with them because of the good reviews but others must not shop around. First they kept coming back and back with items they needed. Then they told me down payment would be no more then a certain amount. Then last min they added more saying it was some law that they never heard of before. And that if I came up with that amount then it would be a slam dunk that we could close. Then a couple weeks later when I had that new amount all the sudden they wanted double th... read more
Business response:
Kyle, I am sorry to hear you feel you had such a bad experience with our team. Please understand that we did everything we could to try to get your loan closed. We obviously have not built such a strong reputation by making things difficult for our clients. I am glad to hear that you were able to get your loan closed, even if we could not get it done for you.
Ryan has truly created a one of a kind team of knowledgeable people who truly make the home loan process quick and easy! I would be happy to refer any of my buyers, friends and family to his team.
Thanks to them, today I own my house. Great service, amazing group people and very diligent. More than thankful for all they did for me.
Business response:
Thanks Ricky. You and Amanda were great to work with. Enjoy the new house and Happy New Year!
I refinanced my home with Ryan and we would both like to say that he made the process extremely easy for me. Ryan and his staff were very professional and helpful, they answered all of our questions and the process was done in an expedient manner. I highly recommend Ryan to anyone who is looking to refinance or purchase a new home. Thanks especially to Monte, William and Katie! They are the best!
Business response:
Hi Bill. It's nice to know that we have delivered a great customer experience with Katie, Monte and William leading the charge. We put our customer needs first and streamline the process so it moves professionally and quickly to help you and your individual situation. Thank you for being a Home Loan Expert customer and we would appreciate any referrals you might offer. Happy 2017!
Couldn't be more helpful, thanks to Kyle and all the other folks that worked with my wife and I to get our refi finished. Turned out better than we could have ever hoped!!!! Thanks again!!!
Business response:
Good to hear, Shaun. You and Nicole were great to work with. We always love seeing a loan get even better as we move through the process. Thanks again for the opportunity.
Great service. Great communication. World class customer service- I am very pleased with the level of service received and the ease in which I was able to refinance.
Frequently asked questions about The Home Loan Expert- Ryan Kelley
How is The Home Loan Expert- Ryan Kelley rated?
The Home Loan Expert- Ryan Kelley has a 4.7 star rating with 149 reviews.
When is The Home Loan Expert- Ryan Kelley open?
The Home Loan Expert- Ryan Kelley is closed now. It will open at 8:00 a.m.
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