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The Home Depot

4.1

About this business

The Traverse City Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Traverse City, MI residents. Let us help with your project today! 

Location details

2522 Crossing Circle, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.11,407 reviews
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Jason Stringham's profile image
Jason Stringham 
4 years ago

We ordered a washer and drier and were told it would be delivered in 6 weeks (a bit long I thought). Three days before the installation date, we were notified it will be ANOTHER 6 weeks. I wish that I had asked my friends their opinions because after posting my story on social media I heard so many similar stories. We went to Best Buy and had installation in 6 days. As for the extra $400 we had to pay extra because we missed out on the Labor Day sale we originally went for, I got a "there is nothing I can do" from the manage... read more

Debra L Kennedy Bailey's profile image
Debra L Kennedy Bailey 
recommend  Recommended
4 years ago

Very helpful and friendly staff 

Doug Brindle Yooper's profile image
Doug Brindle Yooper 
recommend  Recommended
4 years ago

7/16/20.We purchased a new dryer from Home Depot, Traverse City, MI today. The salesman NEVER left his stool to help us. We had to keep walking back to him with info (model number, ect) so he could look it upon the computer. He didn't make any effort to get up, walk to the section of washers/dryers to assist us or even look us in the eye(s). We knew what we wanted, so we placed the order. It got worse. I informed him (and showed ID) We wanted the Veterans Discount and he flatly refused, telling us "We don't give Veterans Dis... read more

Scott Lee's profile image
Scott Lee 
4 years ago

your customer service is horrible in Travese City! First girl we finally found said I couldnt help you anyway but I'm getting ready to leave and there's no one working in that department now. just walk back and forth down the main aisle and someone will be able to help you. found two employees walking together one took off when we started talking the other said he was already helping a customer then when I mentioned to my husband let's just leave and go to Lowe's he said let me get Megan on the radio to help you. By the time... read more

Kimberly Kramer's profile image
Kimberly Kramer 
5 years ago

UPDATE: I received a refund of my delivery fee and the items were delivered the next morning. Disappointed with online ordering from Home Depot. I paid $79 to have my items delivered and was quoted for the next day delivery. After my items didn’t arrive, I checked my order status and they changed the delivery to the following date. When I called HD, I was on hold for over 45 minutes, just to have the associate tell me she couldn’t pull up my info and transfer me to the local (CLOSED) store! No one attempted to make it right ... read more

Rachelle Fowler's profile image
Rachelle Fowler 
5 years ago

The kitchen design experience with Scott was awesome. He is very knowledgeable and kind. 

Kati Schichtel's profile image
Kati Schichtel 
5 years ago

They do an amazing job with their kids workshops! We really look forward to them and the projects we’ve made so far have been so fun and so sweet. Gets rather busy at times but still all flows well. 

Zachary Hadd's profile image
Zachary Hadd 
5 years ago

Love the kid crafts here! 

Dale Gauthier's profile image
Dale Gauthier 
5 years ago

always have what i needed 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.1 star rating with 1,407 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 8:00 a.m. 

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