The Home Depot's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Home Depot

3.8

About this business

The Watertown Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Watertown, MA residents. Let us help with your project today!! 

Location details

615 Arsenal St, Watertown, MA, 02472, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.82,017 reviews
Select a rating
April Cushman's profile image
April Cushman 
4 years ago

Does a statewide mask mandate not count for some of y'all's employees? orrrrrrr.... 🤷🏼‍♀️ 

Terry Kennedy's profile image
Terry Kennedy 
4 years ago

I have been trying to talk to someone about a delivery I received from their Watertown store. The item was delivered to me DAMAGED! I can't return the 12,000 BTU air conditioner because you can't return via online and I cannot get it to the store. NO ONE ANSWERS THE PHONE!!!! I know there's a pandemic but I would like to have an air conditioner before July. I will not shop at home depot again! 

Gyula Bekes's profile image
Gyula Bekes 
4 years ago
Mike Amo's profile image
Mike Amo 
4 years ago

That was not ok how you guys treated my wife and i and the lady by the exit door pretty rude. I’ll never go shop again. 

Charles White's profile image
Charles White 
5 years ago

sentinel customer complaint I bought a racist encounter what the front end manager by the name of Dorcas I sent this complaint to the home office I called it in to the store benishek two days later I have yet to hear back from anyone regarding her racist comments she is still on the floor working with people whom she have a racial problem with I think I used to work for this company and I know that it is not the company's values afraid that this racist employee expressed 

William F McManus IV's profile image
William F McManus IV 
5 years ago

I had no prob finding things I needed & the staff lady was very helpful she walked with me to get whatever I needed 

Jo Alberico Ovoian's profile image
Jo Alberico Ovoian 
5 years ago

Poor customer relations in trying to correct a problem. They passed the blame to GE when Home Depot is the one we paid our money to. They tell you you can have your money back and 3 days later say you can’t . 

Larry Fbjail Corcoran's profile image
Larry Fbjail Corcoran 
5 years ago

Good staff, they honor veterans with 10% off daily. 

Simran Rampal's profile image
Simran Rampal 
5 years ago

This store is run very poorly. Pro desk is run poorly. I have no idea what they do but they do not want to take orders. I want to buy things from Home depot but the sales team at pro desk is not helping. Particularly Jasper there is very lousy person. He is personally against me and keep canceling my orders!! The MOD name Mirza is same way very lousy. This store needs management change badly!! Avoid this store whenever possible!! 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 3.8 star rating with 2,017 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com