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The Home Depot
- Home Improvements
- Methuen, MA
About this business
Shop your Methuen, MA Home Depot where we combine expert know-how with a wide selection of top brands and products from tools and cleaning supplies to paint, kitchen cabinets, appliances, plumbing parts, lighting, carpet, flooring and more. Your Methuen Home Depot staff is ready to help you with the tools and knowledge to get more done.
Location details
72 Pleasant Valley St, Methuen, MA, 01844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Deliver products I paid for and the funds have cleared my bank account. Delivery day was to be today and they changed it for a week later. Absolutely unacceptable. I understand delays being maybe a day but a week. When you have a contractor lined up and delivery is not on the day expected it really causes a domino of issues for all involved. Do what is right for people who are keeping the money flowing for your corporation.
We live a half mile from the store and placed an order for delivery hoping to avoid going into the store. After placing the order it was broken into three separate parts. One said I could pick the items up in our local store now (this was three hours after the store was closed for the day). the second part could be picked up in Boston immediately and the third part was for a can of paint and would be delivered in mid May, I could only cancel the paint order. Tried calling and was on hold for an hour that night and again the ... read more
My delivery was missing an item (out of the 6) that I paid for and the response is to file a charge dispute with my bank. This response comes hours after my request and after over 20 minutes with no help over the phone. The absolute worst customer service I've ever experienced.
rather drive further to the small hardware store for prompt and expedited check out
The thermostat we wanted said $249 online we get there and the price is $299. I guess it’s only $249 if you buy it online. So we had to buy it online at Home Depot just to get it on sale. Why wouldn’t they want people to check it out before buying it? I would never buy something that expensive online without checking it out first and making sure it was user friendly. Anyways, we got it now let’s hope it’s easy to install and don’t have to hire an electrician. Honestly, the one we had was fine but guys with their toys!
Found everything I needed.
In the era of internet shopping what brings the customers back to stores is exceptional customer service. Buying our patio furniture was a delightful experience at Tewksbury Home Depot. One staff member Joey went above and beyond to help us out. Knowledge about the product, willing to help and even exceptional post-sales support was way beyond what we expected. Extremely courteous and well informed. We bought the 4 piece patio set and Sunbrella patio umbrella. Both were super easy to assemble and have exceptional quality. I ... read more
Me encanta su servicios sus atenciones y más que encuentro todo lo que me interesa y busco
Don't know how Home Depot, Whirlpool, & the delivery company could have messed this up worse! We bought a washer/dryer as a set with Black Friday pricing. Hubby & I both took off a day of work to receive them two weeks ago. They brought the dryer dented. We rejected both as they were bought as a set with a discount so we didn't know what else to do. We called everywhere & were on hold forever & they promised us a new delivery date. We waited 2 more weeks until today for the re-delivery, with no laundry facility. They have ju... read more
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 4.3 star rating with 1,370 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 10:00 p.m.
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