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The Home Depot

4.2

About this business

The Thompson Lane Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Nashville, TN residents. Let us help with your project today!! 

Location details

2535 Powell Ave, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,265 reviews
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Gene Cobb's profile image
Gene Cobb 
4 years ago

It appears that Home Depot delivery contractors can't get their act together! My wife ordered a Husky Tool Cabinet for my birthday only to have Non-Stop Delivery Company to "lose" it after receiving it at their facility in Blountville TN. (Employee must had REALLY liked it and took it home.. It has never been found since!!).. So she ordered a second one, received confirmation of delivery date, etc., now May 29, Southern Freight doesn't want to deliver it because they can't get their tractor trailer into the subdivision!.. Wh... read more

Wallace Taylor's profile image
Wallace Taylor 
5 years ago
Zachary Lamkin's profile image
Zachary Lamkin 
5 years ago

2 no call no shows for a door measurement, then misquoted the price by $150, couldn’t get the storm door back on so was told I could get refunded for that, been calling since Saturday and have not heard anything. Overall horrible experience do not recommend Home Depot for anything you cannot do yourself. 

Erin Lancaster's profile image
Erin Lancaster 
5 years ago

This company has failed to deliver two of my orders back to back, claiming they couldn’t get in touch with me. Really?? I have text, email, and a phone with voicemail. They cancelled the orders without notification, and customer service is a joke. Zero accountability; blame the customer. Don’t use this company. 

Garth Shaw's profile image
Garth Shaw 
5 years ago

It is really sad that when The Home Depot sends delivery guys that aren't professional plumbers who were paid to install and hall off the old dishwasher refuse. I'll install it myself, thanks! They were, however, very good at rude! 

Shawn Graham's profile image
Shawn Graham 
5 years ago

text a complaint to the phone number that they give you on their website about the car wash system outside of the Smyrna Tennessee store. it's been $10 to wash my car came home had to wash it by hand it didn't do anything to my car for $10 below is a response from home Depot So sorry that you had a bad experience. 

Amy E. Thomas's profile image
Amy E. Thomas 
5 years ago

Great customer service! Appreciate everyone's help yesterday. 

Harvey Stewart's profile image
Harvey Stewart 
5 years ago

Busiest store in the nation, never has anyone on the floor working. Dozens up front to take your money, but the rest of the store is a ghost town. NO help on the floor. I worked at the small box store #0747 in Winchester for years. Multiple people in each department Every day. 100 Oaks store- nobody. I dont know who's running this circus, but theybreally should get Andy Davis or Scott Grimes up here to get it straightened out. Its pathetic. Simply pathetic. We spent well over a quarter million dollars here last year and just... read more

Jackie L Walton's profile image
Jackie L Walton 
5 years ago

I stopped to get light bulbs for my kitchen even had pic of old one and all script, the employee in lighting had no clue. Had to call a Manager to get help. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 2,265 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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