The Home Depot

Holly Lackey 

on Facebook

5 years ago

I just left this location. The signage at the entrances said “masks are now mandatory” but there were multiple customers in the store not wearing one. At checkout I asked a cashier how the mandatory mask wearing is being enforced. She said I’d have to talk to the manager & that she’s not going to ask people to put on a mask, that she’s staying out of that. Rules mean nothing if they are not enforced. My husband is a general contractor & we come here daily as we are building our own home. I will be taking my business to the P... read more

Amanda Holmes 

on Facebook

5 years ago

Staff lacks knowledge and customer service. 

Joe Hutchings 

on Facebook

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5 years ago

All I can say is I am extremely happy with the customer service I had this evening by the crew tonight! Thank you for much all of you! 

Mary Page 

on Facebook

5 years ago

I ordered a new refrigerator for delivery today. I was told before they could hook it up (for ice maker only) that I would have to clean the area because it was nasty. Yes the kitchen was in disarray due to me emptying the refrigerator out. After that I refused delivery and demanded my money back. I called the store and told the manager what happened and he wasn’t concerned at all. Guess I’ll have to go to Lowe’s this weekend. 

Kelly Duncan 

on Facebook

5 years ago

I am very disapponted in the lack of customer care during this pandemic. I phoned to order paint samples for my home that was severely damaged during hurricane Michael, they would NOT allow me order via online or over the phone, which means that I would have to wait around, in the store.. for three paint samples.. during a pandemic. No thank you, I'll buy my paint elsewhere from now on. 

Meg Avery 

on Facebook

5 years ago

So I am LIVID. We were scheduled to have windows put into a rental we do not live in. We own it. We were assured that they would taker care of the permits and not to worry.,We are wanting to sell it. The windows were put in, but.....,the permit was never closed due to the fact that the PROJECT manager didn’t leave notes for EPCI on how to get into the home. So...please do not seek our Home Depot for projects because they cannot follow through on completing jobs. Said one salty Air Force wife trying to sell a house. Way to ta... read more

Wendy Hocking 

on Facebook

5 years ago

My mother called them to get her washer repaired (it was under warranty). The repair man kept putting her off well past the date he was supposed to arrive. When he finally “fixed” the washer, he did not make sure it still worked and left. Well, it didn’t work so my mother called to get someone back out. They gave her a date 2 weeks away, but told her she could check for an earlier date after 24 hours. She did and they gave her the date of two days from now. She called to find out a time of day and was told there was no appoi... read more

Leo Padua 

on Facebook

5 years ago

Guess business is so good that a person coming in to spend $1,000+ on materials means nothing to management. Gave us the run around on which department to go to, to make order. Only to end up saying they could not help with order and to order online. Well, we will take our business across the street to Lowe’s and just keep buying from them. Thanks for nothing...