The Home Depot's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

The Home Depot

4.2

About this business

Location details

19103 I-45, Oak Ridge North, TX, 77385, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.22,831 reviews
Select a rating
Carol Marie Malerich's profile image
Carol Marie Malerich 
8 years ago

Poor customer service me and my mom had to come in to get a phoset for the kitchen and it took us almost 2 times to ask where the phosets we're and that shouldn't happen definitely not coming back very disappointed iin the poor customer service 

Kimberly Dodge Gonzalez's profile image
Kimberly Dodge Gonzalez 
8 years ago

Was initially helped finding what we needed but when we went to return a few items the associate that helped me was very dry (minimal words spoken) and even though he gave me store credit his body language and facial expressions reflected someone who did not want to help me. Just not very good customer relations even though he mustered up a, “Have a nice day” as I left. Hoping Skip was just at the end of his shift and was tired of doing returns. I will likely visit a different store next time. 

Eleanor Shug Westberry Lindley's profile image
Eleanor Shug Westberry Lindley 
8 years ago

Customer service person was wonderful. Was very helpful and saved me a little money. She was great. 

Amanda Maness's profile image
Amanda Maness 
8 years ago
Joanne E. Hill's profile image
Joanne E. Hill 
8 years ago

My husband has spent 3 days trying to get help with two items that are under warranty. Oh my gosh the lady manager was talking to him and she just turned around and started helping another customer. Never said excuse me or I’ll be right back, Right in the middle of their conversation. She never came back to finish with him. He was livid. They said they had no record of our purchase of around $1,200.00. We finally found our receipt with proof of purchase of the 5 year warranty and the item . Keep your receipt folks it paid of... read more

Nikki Parker's profile image
Nikki Parker 
8 years ago
Kari Troy's profile image
Kari Troy 
9 years ago
Alan Charley's profile image
Alan Charley 
9 years ago
Chris Grimes's profile image
Chris Grimes 
9 years ago

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 2,831 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com