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The Home Depot

4.2

About this business

The Lubbock Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lubbock, TX residents. Let us help with your project today!! 

Location details

5801 W Loop 289 Acc Rd, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.22,231 reviews
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Lisa Ramos Zavala's profile image
Lisa Ramos Zavala 
4 years ago

They racially profiled In Lubbock Texas 

Glenda Cheeks's profile image
Glenda Cheeks 
recommend  Recommended
4 years ago

I didn’t get his name, wish I did. He was in plumbing today and was such a great help! He looked at my sketch, cut the pipe and even modeled one side. Thank you so very much! 

Freda Bartlett's profile image
Freda Bartlett 
4 years ago

My granddaughter went to home depot behind the mall Sunday. We got 12 bags of gravel, which we had to get outselves. When we checked out, we asked for help. The cashier in the garden said he would get us help, but did not. We asked a second time, and nothing. Finally, my granddaughter brought the truck closer and began loading while two employees stood talking. A customer came over and helped us. I won’t be back. By the way, I called Sunday and Monday to get a manager, never did 

Amanda Lusk's profile image
Amanda Lusk 
4 years ago
Amanda Lusk's profile image
Amanda Lusk 
4 years ago

The "same day pick up" is an absolute joke. I am totally understanding with the pandemic that stores are spread thin. However, when everything you advertise says "Items can be ready within a few hours. Due to the high volume of orders being processed, pickup times may be delayed in some cases," and "Orders placed within two hours of store closing may not be available until the following day," a shopper would be led to believe that their online order would be ready within 1-2 days. I am now on day 4 of waiting for my online o... read more

Larry Robert Sears's profile image
Larry Robert Sears 
5 years ago

By hiring people that know how to and are capable of doing the job they are assigned to do. It is absurd to not be able to fill internet orders in less than 8-20+ hours. Spoke to a person that waited two days for a soaker hose. This speaks of complete and gross incompetence at all levels from the front line workers all the way up through the store manager. It is bad enough that items are not restocked in a timely manner but to not even have a clue when more of an item will come in is totally ridiculous. Needed a substantial ... read more

Matt Reid's profile image
Matt Reid 
5 years ago

1 Star the new hours due to the pandemic are 6-6. And 5:45 pm the door we’re locked and they were not letting any one in. The manager was very rude said he isn’t going to open the store back up for any way and was told to leave. I expect more from this store 

Li Wynsong's profile image
Li Wynsong 
recommend  Recommended
5 years ago

everything is great. compliments to the staff at homedepot. for sanitizing our baskets......... also can we have customers not smoke while waiting their turn to go in store 

Sylvi Amor's profile image
Sylvi Amor 
5 years ago

They use to be helpful, but the so-called manager led me on a wild goose chase and I didn’t appreciate it. They’re getting as bad as Lowe’s for customer service. Use to be, they would fall over themselves trying to help me and now I’m getting old—they act like they don’t see me struggling to lift things into my cart and/or into my truck. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 2,231 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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