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The Home Depot

4.2

About this business

The Home Depot #6919 is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Frankfort, residents. Let us help with your project today!! 

Location details

20101 South La Grange Road, Frankfort, IL, 60423, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.21,038 reviews
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Adam Land Bond's profile image
Adam Land Bond 
4 years ago

Manager Mark Parsons is invisible store manager who sends the assistant store manger to talk to customers. NEVER WILL I USE the Tool Rental Department for repairs or rentals 

John Francis's profile image
John Francis 
recommend  Recommended
4 years ago

Bravo Home Depot Frankfort. Veterans Parking! Much respect!!! 

Corey Plestina's profile image
Corey Plestina 
4 years ago

Frankfort, IL store, Train your older employees some customer service, I needed a garage door seal and was right in the isle and bay, when an old timer RUDELY said were closed and go to the register. 40 min drive round trip and 1 min before closing I get the boot. I set down $500+ in Milwaukee tools and left one ANGRY ex-customer. I wish I had his name, I will be talking to that GM about this, Lowe's never does this to me! 

Sue Kern Nicholson's profile image
Sue Kern Nicholson 
5 years ago

CRAZY! I ordered shower doors online for pickup in store as website showed 1 in stock. Two hours later I get a call that they don’t have them so they’re canceling my order, I’ll have to place a new order at a different store . Next day the charge is still pending on my credit card even though order is canceled. Also almost 24 hours later they’re still showing 1 in stock. I call, the rep says they’re showing 2 in stock , transfers me to kitchen and bath dept to check. No one answers the phone. And btw, they don’t transfer sto... read more

Robert Struthers's profile image
Robert Struthers 
5 years ago

As a Marine veteran I sincerely appreciate the reserved parking for veterans. And it’s not just one parking spot there are quite a few. Also the American flag at each spot hit home. Means more than your company knows. But that’s just outside. Inside I’ve always gotten the best service and the employees are always asking if they can help. If I need help they are very knowledgeable. If there is something that they don’t know they are quick to find another employee who does. Top notch!!!! 

Mark Persun's profile image
Mark Persun 
5 years ago

Great prices and service!! 

Kathryn Gassensmith's profile image
Kathryn Gassensmith 
6 years ago

Sitting in electrical aisle and so fed up with lack of help I decided to post before going to Lowe’s. First I gather storage boxes for an organized closet. Then I look at do it yourself blinds. Aside from the fact they sucked and were ugly..not one clerk offered help. I then went to the custom blinds. I need around 17 of them plus something for patio door. Waited a half hour so then I go to look for the temporary lighting (something like a jumper or pig). Again no help. So that cart with crap in it in aisle 5 is a gift to yo... read more

Angel Bernahl's profile image
Angel Bernahl 
6 years ago

this is shameful https://m.facebook.com/story.php?story_fbid=255524008455184&id=100019927606546 

Matt Dolega's profile image
Matt Dolega 
6 years ago

as a contractor , this story is unacceptable. housed get built and moved into in this amouny of time. https://m.facebook.com/permalink.php?story_fbid=255524008455184&id=100019927606546 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 1,038 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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