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The Hills at Hoover
- Apartments
- Hoover, AL
About this business
Location details
3627 Cedarbrook Dr, Hoover, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
One word: deplorable Management is awful. Trash everywhere and unkempt.
Business response:
Thank you for sharing your feedback with us. We value friendly, professional service and sincerely apologize if your experience did not reflect this goal. Keeping our community in excellent condition is important, and we regularly attend to the grounds to ensure their pristine nature. If you notice an area needing attention, please let our team know so we can quickly address it. We will discuss your concerns with our team to ensure a better experience for every resident. We’d appreciate the opportunity to improve your impres... read more
Horrible, Run as fast as you can It is awful and the people in the leasing office are awful, rude, and mean. You can't get things fixed. Also, the manager at the leasing office is awful with poor customer service. They need to clean house and start new. There was shooting and they sent out any kind of notification or letters addressing the matter, even though some of us were there. They add on extra fees and charges and claim that they don't have recollection of things. Never in a good mood at all. They are just horrible. Th... read more
Horrible place I won't advice anyone to rent apartment here ... They don't care about anything..expecially Ac unit..poor management I will give them zero stars ... Review before you rent apartment here otherwise you will regret
Great place to live. I moved in a couple of months ago. I am writing this review, because I recommended my apartments to a friend yesterday. She was not interested in looking, due to the negative online reviews. I too almost completely overlooked this place, due to the bad reviews. After looking at many apartments, that weren’t worth the look; I circled back to these, online. I noticed that the bad reviews were pretty old. I know now that management changed over about eight months ago. I was very pleased with my transition/m... read more
Rent increasing, value decreasing This apartment is going downhill quickly, yet they are raising rent. Gunshots were being fired the other night, drugs are rampant, and management turns a blind eye. Maintenance is almost nonexistent and management tries to stick you with the bill when maintenance does end up coming.
Clean These apartments are very clean. The location is great
Hills at Hoover Great place to stay property manager is very nice!
Clean These apartments are very clean apartments. Nice location.
Doesn’t have a pool This location owns a pool but it is never open when it says it should be. I have contacted and they never replied back to my email. They do not communicate well with their residents about what is happening at their complex.
Business response:
Thank you for leaving us a review. We apologize and know how frustrating this is for you. We would like to solve this issue to prevent it from occurring again, so if you could come by the office or give us a call that would be best. Thanks. - The Park at Deerfield Management Team
Frequently asked questions about The Hills at Hoover
How is The Hills at Hoover rated?
The Hills at Hoover has a 2.7 star rating with 265 reviews.
When is The Hills at Hoover open?
The Hills at Hoover is closed now. It will open tomorrow at 8:30 a.m.
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