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The Hills at Hoover
- Apartments
- Hoover, AL
About this business
Location details
3627 Cedarbrook Dr, Hoover, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
5/5 Stopped by for a tour and it was honestly super chill. Everyone was nice, answered my questions, and didn’t make the whole thing feel like a sales pitch lol. The place looked good too. Solid experience overall.
Verified Renter Maintenance Terrible at their job. Closes work orders as if they did the job and they did not do the job.
Worst place I've ever lived Please do not make the mistake of living here. They have never answered the phone once in our entire 2 years living here. Constant water pouring in, unit is completely covered in black mold, electrical issues, maintenance doesn't do anything our apartment has completely fallen apart due to the constant water and no one cares. Over charging rent and no one will fix. Most awful lazy rude people ever.
Verified Renter Didn't fixed the bushes they are overgrown and i have a forest on my back porch and it just keeps getting worse its overtaken the back door. They only cut the grass at the complex. Sorry but i misss teresa harris because she would not have let it get like this.
Verified Renter Maintenance Maintenance is nonexistent. Plumbing and electrical issues constantly
Verified Renter Maintenance They closed the tickets without fixing the issue. The tickets should have remained open until issues were resolved.
Verified Renter Hills At Hoover Tennant Have been waiting YEARS for maintenance requests to be completed. Holes in ceiling, walls, under sinks. Can see into the apartment under me into the shower if I didn't put a piece of carboard over the hole. Mold growing in bathroom and around the hole in the ceiling. Maintenance comes, looks at what's wrong, takes pictures but never come back to do the actual repairs.
Verified Renter I have tried to call/email/ or respond to the Ai text and have not been able to get in touch with anyone in two weeks! Stopped by the office twice and no one was there during normal hours either time. How do you expect anyone to be able to do anything if we can’t get in communication with them.
HORRIBLE MANAGEMENT/ MAINTENANCE I have been reaching out to the property management for 3 going on 4 months about my air being fixed. I have not gotten a resolution YET. The "maintenance crew" came by to tell us after numerous of calls that they have to "find the part" that's needed to fix the AC unit. They still have not fixed it which has caused not only leakage and gnats but now there is MRI and the roof is falling down. I have made many attempts to get this fixed and I have been getting nothing but the run around. Make ... read more
Frequently asked questions about The Hills at Hoover
How is The Hills at Hoover rated?
The Hills at Hoover has a 2.7 star rating with 265 reviews.
When is The Hills at Hoover open?
The Hills at Hoover is open now. It will close at 5:00 p.m.
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