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The Heritage Bank

3.1

About this business

Heritage Bank is an independently owned community bank based in coastal Georgia. The bank offers an array of products and services, including checking, savings, retirement accounts, loans, investments and insurance. The bank also offers business checking services. In addition, the bank offers Internet banking, which allows customers to check account balances, view account history, transfer funds and pay bills. Heritage has more than 20 locations, including its location in Hinesville, Ga. The bank has been in business since 1... read more

Location details

300 S Main St, Hinesville, GA, 31313, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.194 reviews
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Jonathan Sullivan's profile image
Jonathan Sullivan 
4 years ago

I called the branch manager yesterday regarding a customer service issue I had with a large deposit. It would be nice if someone was professional enough to return my phone call. 

Everette Jackson's profile image
Everette Jackson 
4 years ago

Was treated like trash on 24 Dec 2020. I believe it was because of racist attitudes. I recommend no one of color open a new account and if you have one close ASAP. The Heritage Bank 10328 Deerwood Park Blvd Jacksonville FL 32256 

Kristin Mckendree's profile image
Kristin Mckendree 
4 years ago

All too often the ATM is down for maintenance. The same with the website and app. It's funny, all my account issue happen over the weekend. WHEN THERE IS NO WAY TO CONTACT ANYONE!! Customer service hours and office hours are the same. NO MORE SATURDAY BANKING! I'm not sure exactly how long it's been since they stopped opening for half days on saturday but its extremely inconvenient. I try to support locally with most stuff but these issues push ppl to corporate banks where there is more competition and better services. Do be... read more

Henry Dunham's profile image
Henry Dunham 
4 years ago

this review stays. 20 years I've been a customer. never had the issues I have at this bank with any other bank. technical issues, rude customer service. I can not and will not recommend this bank. I permanently closed my account today and so glad to be done week this bank. seriously! sadly I I'm friends with an officer in this bank. she was the only way things got taken care of. there are much better choices in small town banks in the area. I recommend the Glennville Bank 

Henry Dunham's profile image
Henry Dunham 
4 years ago

terrible customer service. rude. trust to get you off the phone. constant issues with the app. and if you ever have to call be prepared to wait hours 

Richard Parks's profile image
Richard Parks 
4 years ago

first stop doing maintenance all the time. every month the app or website goes out of service. never seen a bank with so much issues wow. 

Dana Stallings's profile image
Dana Stallings 
recommend  Recommended
4 years ago

Amazing Customer service! Love this bank. 

Amy Aldridge Johns's profile image
Amy Aldridge Johns 
recommend  Recommended
5 years ago

Best bank around! Family oriented and truly cares about their customers and employees! 

Alex Viera's profile image
Alex Viera 
5 years ago

always a friendly face when I walk through the doors 

Frequently asked questions about The Heritage Bank

How is The Heritage Bank rated?

The Heritage Bank has a 3.1 star rating with 94 reviews. 

When is The Heritage Bank open?

The Heritage Bank is open now. It will close at 5:00 p.m.  

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