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The Heritage at Twin Creeks

4.2

About this business

The trained team at The Heritage at Twin Creeks of Allen offers quality assisted living and memory care services with innovative and personalized solutions for each senior’s personal story. Through their kind-hearted efforts, our Resident Care Partners deliver personal care by meeting the unique needs of each resident for a fulfilling and welcoming experience. In addition to our assisted living offering, our state-of-the-art memory care program Traditions is also available at The Heritage at Twin Creeks and is specific... read more

Location details

920 Stockton Dr, Allen, TX, 75013, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2105 reviews
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Lori Allison Morgan's profile image
Lori Allison Morgan 
recommend  Recommended
4 years ago

After searching the DFW area for a home for my dad, I chose Heritage at Twin Creeks. We were moving him from another state and I wanted to rest assured that the one time move would be a smooth transition as he is memory care. I visited a few times, randomly, to see how the staff and residents interacted. My initial visit gave me a sense of "home" in which the others paled in comparison. Yes, there were fancier, newer homes but Heritage just felt comfortable. This is what you should feel when you walk into when you are leavin... read more

Lori Allison Morgan's profile image
Lori Allison Morgan 
recommend  Recommended
4 years ago
Mai Le's profile image
recommend  Recommended
4 years ago

My sister has been with the Heritage since last. We are pleased with the their service. If there is a problem. they would be taken care of it nicely. 

Elizabeth A McBain Weimer's profile image
Elizabeth A McBain Weimer 
recommend  Recommended
4 years ago

My mother was one of the original residents when the Heritage opened.She has moved from Assisted Living to Memory Care during her four years. Everyone has always been caring and supportive of her. The staff encourages families to share their concerns and welcomes input. During this crisis with COVID-19, they immediately shut down the facility to protect their residents. To make the separation from their families easier, they have provided patio visits, facetime chats and videos. We made candy-grams, and they had a Mother's D... read more

Holly Wise's profile image
Holly Wise 
recommend  Recommended
4 years ago

We moved my parents into the Heritage in February and couldn't be happier with our decision. The outpouring of support and love shown to my parents and our family made this emotional decision easier for all of us. As a healthcare professional, I am very pleased with how the community has dealt with Covid. They have put our family members first and while this has been hard on all of us, they have made us feel connected and in the loop about what is happening in our absence. I am forever grateful for every staff member at The ... read more

Andrea Johnson Schmidt's profile image
Andrea Johnson Schmidt 
4 years ago

I am concerned that my family and I have seen numerous employees NOT wearing a mask when caring for my mom during this corona virus pandemic. The mask is around their neck, not on their face. I’m some instances there are two care givers I her room. One is wearing a mask and the other is not. Even though you say care givers have been trained in PPE what are you doing about those care givers refusing to comply. You have no idea what it is like watching your caregivers on my mom’s video camera in her room and not be able to cha... read more

Melton Jennings's profile image
Melton Jennings 
5 years ago
Azita Rostami's profile image
Azita Rostami 
5 years ago
Jennifer Johnson Hagan's profile image
Jennifer Johnson Hagan 
5 years ago

Wonderful! � 

Frequently asked questions about The Heritage at Twin Creeks

How is The Heritage at Twin Creeks rated?

The Heritage at Twin Creeks has a 4.2 star rating with 105 reviews. 

When is The Heritage at Twin Creeks open?

The Heritage at Twin Creeks is open now. It will close tomorrow at 12:00 a.m.  

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