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The Heights Luxury Apartments

2.2

About this business

Location details

7077 Alvern St, Los Angeles, CA, 90045, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.2199 reviews
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Dee L.'s profile image
Dee L. 
on Google
4 weeks ago

Unfair Cleaning Fee – Beware of Unjust Charges! My son rented at Playa Summit and encountered a serious issue when moving out: management charged us a $550 cleaning fee, claiming the apartment required major work. We had diligently cleaned before leaving, took plenty of photos, and even used professional cleaning services—yet they still refused to reverse the charge and provided no credible proof of actual cleaning costs. From researching online and speaking with other former residents, it’s clear this is a pattern here—many... read more

jamgurl spunkey's profile image
jamgurl spunkey 
on Google
a month ago
Scott Russell's profile image
Scott Russell 
on Google
a month ago

Try anywhere else first, you will be able to secure an apartment here, friendly sales staff will sort you out and maybe sweeten the deal. However, you WILL likely NOT get your security deposit back, you will likely be issued with a check out report showing before and after photos with little if any difference and charged hundreds of dollars for supposed damage that does not exist. You will not be able to get hold of anyone to discuss this despite emailing and calling, but will receive constant emails from their billing agenc... read more

techie czar's profile image
techie czar 
on Google
4 months ago

Disappointed with the customer service here. The leasing office doesn’t seem to care about prospective residents at all.Every time i call they say “we are short staffed . Dezeri is the only person from their office who responds timely and nicest person from their team 

Jess Laird's profile image
Jess Laird 
on Google
4 months ago

Do not waste your money here - The staff are there to clock in and clock out, and everything is automated from the responses to their attitude working there. Out of all the staff one person in office, and the entire security staff have made a awful experience more bearable. The neighbors are loud and the walls are paper thin. The quiet hours are supposed to be from 10pm to about 7am, but the neighbors are extremely careless and play loud music, scream, fight or have their TV up all the way, sometimes until 2am. Calling secur... read more

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Frequently asked questions about The Heights Luxury Apartments

How is The Heights Luxury Apartments rated?

The Heights Luxury Apartments has a 2.2 star rating with 199 reviews. 

When is The Heights Luxury Apartments open?

The Heights Luxury Apartments is open now. It will close at 6:00 p.m.  

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