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The Gables of Spring Creek is our community featuring beautiful 2, 3 and 4 bedroom apartment and 21 town homes. Each home features convenient one level living with an open floor plan that offers bright spacious rooms, laminate-style flooring in the kitchen, dining and living room areas with plush carpeting in each bedroom. Our gourmet kitchen features espresso stained cabinetry, all black appliances, including a smooth top electric range, above range microwave, five cycle dishwasher and refrigerator, a large pantry closet wi... read more
1061 Spring Creek Dr, Timberlake, VA, 24551, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | Closed |
VERY NOISY AND ALLOWED-DON’T RENT HERE Don’t expect staff in the office to care about your complaints. The young and rude living in the apartments are allowed to be that way. PEACE and QUIET is nonexistent and young staff don’t care.
Difficult property managers Ever since we starting living at the gables there's been problem after another. First it was an odorous smell of smoke that wouldn't go away and was so bad people were forced to not sleep in their room. After several fiascoes of the gables avoiding fixing the problem, involving miscommunication which landed my roommate in harms way walking into the apartment while an ozone machine was running, the problem was solved a in a couple months. Even after all that the gables fought to not reimburse us an... read more
Business response:
We are very sorry that you feel that you that we have avoided fixing anything, as my records show due diligence has been/was done for everything that has been brought to our attention. We have not closed any amenity at a whim, but rather a mandate by the Governor of Virginia, which they have been reopened since July in accordance with the restrictions imposed by the Governor. We want everyone to enjoy their home here at Spring Creek, and we are happy to discuss any issues or maintenance requests that you feel are unresolved.... read more
Nice People The people who live here seem to be very nice for most part, they are helpful if you need something, but they are not very intrusive if you dont care to be bothered. The people who work in the office are VERY helpful and let you know when socials are planned. And the Maintenance guys are the best I think, any time I have needed something they are right there to fix the problem. Marques and all the other guys get right on Maintenance and keep things clean and neat around here. Thanks to EVERYONE for what they do.
Staff is amazing. Always there to help and maintenance is top of the line. Have an issue? Get it fixed in no time at all. Property is beautiful, well-maintained, and the apartments are so spacious. Third floor, Retreat Selects are a MUST.
Appears to be quiet. Buildings are beautiful. Each room has a ceiling fan. The fireplace makes you feel at home. The kitchen size is nice. The amenities that are offered; theatre, pool, splash park, gym, etc. Everyone In the office is so kind and welcoming. Even the mailboxes are impressive! There are sidewalks that allow you to go for walks around the property if you choose. The Internet café is amazing, and sometimes the staff will make treats and set them out on Saturday mornings for residents. I love the big floor to cei... read more
Decent apartments, but unprofessional management While the apartments themselves are relatively nice, there is an extreme lack of professionalism on behalf of management. In particular, the property manager the least pleasant individual I have ever met. I have had several interactions with her, and they have all been unnecessarily confrontational and negative. The first negative interaction with the property manager occurred when my friend and I were completing a brief automotive repair (air intake - no fluids whatsoever). I... read more
Business response:
Thank you for your comments, as we are always looking for ways to improve. We are sorry if you felt management was unpleasant, however, we do have to enforce the rules of the property, whether it pertain to the amenities, parking, or the actual apartment. Per the lease, we do not allow vehicle work to be done in the parking lot by anyone, therefore, it is the resident's responsibility to have the vehicle removed. In reference to the notice that was generated on your account, I am happy to meet with you again to discuss your ... read more
The staff have just been amazing since our recent move to the Gables. They have been proactive in meeting our needs for handicapped accessibility and their response time is amazing! Thank you!!!
do not rent here!! Ever since i moved in here the office staff have been nothing but RUDE. You can not even ask questions or go over the lease YOU pay for without them being difficult and demeaning. The main reason I will not be renewing my lease, is because I feel very unwelcome here and I am glad to take my money else where. Noise is awful, there is always traffic and walls are paper thin. They are nice and updated apartments, but that is about it. Parking is horrible. There is better else where!
LOVE this community and the amazing staff! Thank you for making it such a wonderful place to call HOME!
The Gables of Spring Creek has a 3.8 star rating with 167 reviews.
The Gables of Spring Creek is closed now. It will open at 8:30 a.m.
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