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The Flats at Westover Hills by Cortland

4.4

About this business

Welcome to Flats at Westover Hills-- with close location to Loops 410 and 1604 offers quick access to a variety of San Antonio's main attractions. 

Location details

1538 Cable Ranch Rd, San Antonio, TX, 78245, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4509 reviews
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Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter Excellent quality of life. I could spend more money elsewhere, but I don't think I could get better value. 

Business response:

Dear Neighbor, Thank you for your review and for calling The Flats at Westover Hills your home. Please let us know if we can do anything we can do to make your living experience even better. -Your Flats at Westover Hills Team 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter The Flats at Westover Hills is a nice, quiet community with great amenities and friendly, responsive staff. 

Business response:

Hello, Thank you for the great feedback and for calling The Flats at Westover Hills your! We’re happy we have been able to provide you with a great experience and are always here for you if you need anything. -Your Flats at Westover Hills Team 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter Terrible trash service. Never know when maintenance goes into the apartment because they don’t leave a notice. 

Business response:

Hello, Thank you for taking the time to write a review. We're disappointed to hear that you’ve not had a great living experience in our community so far, and we’d love this opportunity to address some of the issues mentioned in your review. We have been in touch with our trash vendor and they are getting back on schedule with regular pick-ups. We understand that trash piling up is not ideal, and we have offered a refund for this month's trash service fee. Our maintenance team has reached out to discuss leaving a notice. Our ... read more

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter Roaches. Apartment was completely different than the one I was told I was getting. Rent is much higher than told. 

Business response:

Hello, We regret to hear that you have been experiencing these concerns while at The Flats at Westover Hills. If you have any questions in regards to billing, we would be happy to discuss this with you. Pest control is available to all of our residents via the service portal. Once submitted, we can have someone out to your home as soon as possible and can continue treatment until the concern is resolved. Could you please reach out to us at TheFlats@cortland.com or stop by the office when you are available? We look forward to... read more

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Friendly and Compassionate Management Team! Love it here! 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter I have the same complaint as I always do, what's going on with the gate? Been here almost 2 years and it still doesn't work? Why are you charging me for a gated community If the gate has worked 1 week overall? Ridiculous 

Josephine T.'s profile image
Josephine T. 
3 years ago

Very professional Priscilla is extremely professional, helpful, patient, and kind. I really appreciated her assistance. I'd recommend The Flats at Westover Hills to anyone looking for a new home. 

Celina R.'s profile image
Celina R. 
3 years ago

Review My husband and I have been living here for almost 2 1/2 years. We enjoy our place. The management and staff have been very attentive. Every now and then they have food trucks come every Thursday. They are always looking out for their tenets. Parking is perfect. They are dog friendly and smoke free. Overall the areas clean. I recommend this place. 

Arthur J.'s profile image
Arthur J. 
3 years ago

Flats at Westover hills My residency at the Flats was comforting and enjoyable. The staff was professional and helpful when needed. The maintenance department was great and helpful as well. 

Frequently asked questions about The Flats at Westover Hills by Cortland

How is The Flats at Westover Hills by Cortland rated?

The Flats at Westover Hills by Cortland has a 4.4 star rating with 509 reviews. 

When is The Flats at Westover Hills by Cortland open?

The Flats at Westover Hills by Cortland is closed now. It will open at 10:00 a.m. 

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