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The Fireplace Man Inc
- Fireplace Services
- Houston, TX
About this business
*Extra Large Fireplace? We Have the Logs*30 Burning Displays*Gas Logs*Any Size Any Style or Help Us Custom Design Your Own*Houston's Largest Showroom*Family Owned and Operated*54 Years Experience*Surety Bonded and Insured for Your Protection**G. Edward Birnbaum**
Location details
5902 Southwest Fwy, Houston, TX, 77057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I recently called and then physically went to the store and met Ray who showed us a variety of gas logs for our wood-burning fireplace and we selected the Big Tex set with double burner since we had a large and tall fireplace. They scheduled us for installation 2 to 3 weeks out and everything went perfectly and we could not be happier with our new gas logs. They look exceptionally real!! Thank You!!!! While I realize there have been some negative reviews of this business OUR experience was exceptional!!
Terrible customer service. Desperate for money. The dad passed away a couple years ago and now the daughter and mom are running it and are terrible business owners. Hopefully they go out of business before they embarrass themselves.
Ridiculously poor customer service. Spent over $1000 on firepit supplies. Because we were told we could exchange it, we purchased a gas key ($29 very small portion of amt spent in their store) unsure of the actual length needed. Called several times to exchange it for correct size and was told each time that the shorter key that I needed was out of stock. Now that the key is FINALLY back in stock after 3MONTHS I'm told that they can't exchange it due to their 7-day return policy which is on the invoice. How do you excha... read more
Frequently asked questions about The Fireplace Man Inc
How is The Fireplace Man Inc rated?
The Fireplace Man Inc has a 3.4 star rating with 188 reviews.
When is The Fireplace Man Inc open?
The Fireplace Man Inc is open now. It will close at 6:00 p.m.
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