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The Felix Apartment Homes
- Apartments
- Burnsville, MN
About this business
The Fitzgerald Apartment Homes offers 1, 2, and 3 bedroom pet friendly apartment homes in Burnsville, Minnesota, conveniently located just minutes from I-35 for easy access to shopping and entertainment in downtown Minneapolis. Our community amenities include a heated outdoor swimming pool, pond-side nature trail, dog park, on-site laundry facilities, and fitness center. Our renovated apartment homes include upgraded kitchens filled with stainless steel appliances and updated bathrooms. At The Fitzgerald, our home is your ho... read more
Location details
1311 143rd St W, Burnsville, MN, 55306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Like living in an expensive, glorified dorm. Honestly, it's been a frustrating place to live. I had a couple of recurring problems in my unit that I eventually stopped submitting maintenance requests for because they would require maintenance again a couple of months later. Things are done fast and cheap, and you can tell. The heater in my bedroom leaked and warped my bed frame. The water pressure is poor and temperature varies at all hours of the day and night. The common areas are not kept the cleanest, either. The carpet ... read more
Business response:
Thank you for your review. My name is Randi Clark and I am the Community Manager here at The Felix. I am sorry to hear about the experiences you have been having. I would like the opportunity to sit down with you and discuss what we may do to resolve any concerns you may have. Please feel free to stop by our office or call 952-435-3385 at your earliest convenience. I am here to be of service.
DO NOT RENT DO NOT RENT! Now that I have your attention, I have only lived here for 10 days and if I could go back I would never rent from this subpar facility. First they double charged me for rent on the first month! And waited until after the rent was due to change it to the correct amount so they could slap a late payment fee on it as well they are thieves. Ive never seen a group of people that cared so little about their job and customer service in my life. The office workers are rude and insulting, and I'm surprised th... read more
Business response:
We are very sorry to hear that you are unsatisfied. I am Randi Clark, the Community Manager, and I would like the opportunity to sit down with you and discuss your concerns. Please feel free to stop by the office or call 952-435-3385 at your earliest convenience. I look forward to hearing from you soon.
DON'T RENT HERE- SAVE YOURSELF THE STRESS I've lived here for a year and a half now. they only care about you when you are moving in after you sign it is impossible to get questions answered by staff. They were just bought out and the new staff is clueless. It is extremely noisy and trashed due to construction. There a not enough parking spot because the controls are parking their equipment in the spaces. Like i said a year and a half i have asked every month for my new lease and have yet to receive the staff members same on... read more
Business response:
I am disappointed to hear that you have had this experience. I am Randi Clark, the new Community Manager. Please feel free to stop by the office or call 952-435-3385 to discuss how we can make living at The Felix more enjoyable. I look forward to hearing from you soon.
Noisy, never-ending construction, unhelpful staff Shortly after moving in a year ago the apartment was bought by Trinity and it has been a nightmare. Maintenance requests go unanswered for weeks. When you can get an office staff on the phone they either don't know what is going on or say they'll get right on that and never do. If you call about a problem there is never an apology, just an excuse. You don't get proper notice for your lease, just a note in the door, not even something official mailed to you. And even that is g... read more
Business response:
I am very sorry to hear that you are experiencing these issues. My name is Randi Clark and I am the new Community Manager here at The Felix. I would love the opportunity to sit down with you and discuss what we can do to resolve the concerns you have referenced here. Please feel free to stop by or call me at 952-435-3385 at your earliest convenience. I look forward to enhancing your living experience with us.
Stay away!!!! This is the worst apartment I have ever lived in. They only care about getting new residents in. Once they have your lease signed they could care less about you. We were lied to before signing the lease as well. We were lied to about garage parking spots and our security deposit (which wasn't really a security deposit at all, just $90 that we never got back or could use towards any of our fees when we moved out). We were also told to go away one time when we were trying to pick up a package because the person w... read more
It's ok. Parking was poor. There is not enough spaces which turns into risking parking on street. In Burnsville there's no parking on any street from 2am-6am. The police are fine giving tickets. Amenities great. Price was high. Pet friendly by far. Noise was fine, except when neighbors are yelling (frequently). Office staff are debatable on who you talk to. The reason we're moving is because of the increase in rent. They remodeled some apartments so I can see why, but ours isn't. When we put in our 60 days they negotiated to... read more
A little on the pricey side. Let me start by mentioning that their staff has been very polite, and understanding. I have not had any problems with my apartment and i have been living here for a year. I will mention the pros and cons just to get to the point: Pros: Inside pool Outside pool grill area bon fire pit- electric dog area- just a fenced square underground parking- extra charge laundry machines inside your apartment balconies convenient groceries carts Easy online rent pay 24 hr emergency maintenance Real wood Fire p... read more
Resident I've lived at the Atrium (Madison Atrium) apartments for nearly 2 years now. It's a great place to live. I love the convenience of having a washer and dryer in my apartment! I also love having a wood burning fireplace to take the chill off on those nippy evenings. This is a pet friendly complex and the only issue I've had, is some of the tenants not picking up after their pet.
Frequently asked questions about The Felix Apartment Homes
How is The Felix Apartment Homes rated?
The Felix Apartment Homes has a 2.7 star rating with 316 reviews.
When is The Felix Apartment Homes open?
The Felix Apartment Homes is closed now. It will open at 9:00 a.m.
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