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The Felix Apartment Homes
- Apartments
- Burnsville, MN
About this business
The Fitzgerald Apartment Homes offers 1, 2, and 3 bedroom pet friendly apartment homes in Burnsville, Minnesota, conveniently located just minutes from I-35 for easy access to shopping and entertainment in downtown Minneapolis. Our community amenities include a heated outdoor swimming pool, pond-side nature trail, dog park, on-site laundry facilities, and fitness center. Our renovated apartment homes include upgraded kitchens filled with stainless steel appliances and updated bathrooms. At The Fitzgerald, our home is your ho... read more
Location details
1311 143rd St W, Burnsville, MN, 55306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RUN FAR, FAR AWAY FROM THIS PLACE Terrible. Save yourself the headache, no MIGRAINE from living here. It is the worst apartment complex I have ever lived in. If I could give this apartment 0 stars, I would. The management is horrendous. They do not care about their residents and are extremely rude. If you have the bravery to call and complain about something, you will get told you are “not a decent human” and hung up on. The only staff member who cared about the residents and was kind, left recently. No one cleans up after t... read more
Horrible I have lived here 5 years and I cannot wait to leave. The hallways aleays have trash, the main doors never lock , packages get stolen, no one picks up after their dogs , people are loud and the walls thin, smells like smoke , malfunctioning fire alarms , management never answers, the plumbing is constantly breaking , things are stolen out of the garage , and they hide fees and constantly up the rent. They have a fitness room with 1 our of 4 treadmills even working . I didn't have hot water in my bathroom for darn ne... read more
RUN from this dump Do not move here! Management does not do anything about any complaints about anything! They are rude to residents and they have the gall to tell residents they are being rude to staff and to stop contacting them with legitimate complaints that they refuse to correct. RUN AWAY FROM THIS PLACE
Terrible Management and Experience First day had to call police on neighbor beating his girlfriend, management didn't do anything when I told them. First week here I had to deal with noisy neighbors, took management over a week to get a solution after bugging them every day that I couldn't sleep, they just moved me to another unit instead of addressing the actual problem. Heat barely worked during winter, room averaged 60°, management didn't do anything until I went to maintenance directly to solve it. Had stuff stolen from ... read more
Terrible. Look else where. The first year was great. Minimal problems. Never needed to call maintenance. Just overall great. The next couple years were terrible. Not only do they raise the rent every year, which is absolutely ridiculous, maintenance doesn't even fix anything. They just apply a mere bandaid and hope it lasts. The heat register in my room was leaking for DAYS, resulting in wasting a bunch of towels so I wasn't walking in a pond. Once they finally "fixed" it, it started leaking 2 days later! Additionally, someo... read more
Business response:
Thank you for informing us of your concerns with our pricing, maintenance, atmosphere, and customer service. It's truly unfortunate to learn that we haven't been able to meet your expectations, but rest assured that we take your feedback seriously. We want to restore your confidence in our management and help you feel more at ease in your home, so at your earliest convenience, please email our Cares Team at feedback@trinity-pm.com so we may assist you further. We look forward to connecting with you.
Like living in a dirty smelly college dorm Loud music blaring all the times from somewhere. People puking and/or yelling at each other in the parking lot at all hours. Hallways and common areas smell like a mixture of urine and Glade. Burnt out/rusted out entryways. Elevators that are so banged up and slow you'd think there was a person hand-cranking it up and down. Residents use stolen shopping carts to haul goods from their car to their apartment. Avoid at all costs.
Business response:
We are disappointed to hear that you had a negative experience with us but we're making moves to improve our resident experience! We have a top-notch vendor coming in at the beginning of next month who is excited to tackle our building cleaning. Within the first few days of September, all residents should see a massive improvement in the building appearance! Regarding the elevators, we are also in the works of securing a contract for elevator maintenance to spiff them up and get them working in perfect order. We aren't 100% ... read more
Love it! I’ve been living here for a couple months now and I enjoy it! The space is really nice and homey. Management is good to work with and always helpful when we need anything. I would definitely recommend!
Business response:
Thank you for your review. We are here to be of service!
I'd recommend it! I moved into the Felix apartments in November and am so far enjoying them! The interior of the apartments are beautiful and very up to date. There are many amenities here that I am excited to use, and my dog loves the dog park! The management is nice and friendly, and great at answering any questions or issues I've had since moving in. I would definitely recommend.
Business response:
Thank you for your review. We are happy to provide exceptional communication.
DO NOT RENT This is by far the worst place I have lived. They charge way too much for very very very poor quality apartments. Every single week the water gets shut off due to “emergency maintenance” more like old rusty pipes. They claim they have rent specials, they have had the same deals for I don’t know how long. It’s all a scam. The office staff is horrible, they make me feel horrible for renting here. THEN, it gets worse. Out of no were my rent went up $100 THREE TIMES! When I called the office and asked what happened t... read more
Business response:
Thank you for taking the time to share this feedback with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (952) 435-3385 to discuss this further.
Frequently asked questions about The Felix Apartment Homes
How is The Felix Apartment Homes rated?
The Felix Apartment Homes has a 2.7 star rating with 316 reviews.
When is The Felix Apartment Homes open?
The Felix Apartment Homes is closed now. It will open at 9:00 a.m.
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