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The Federal Savings Bank

4.5

About this business

The Federal Savings Bank is a bank specializes in home lending. They also provide checking and savings services for individuals and businesses. This company serves downtown Chicago and surrounding areas and all 50 states nationwide. Services available from this bank include mortgage, checking accounts, savings accounts, Certificates of Deposit and IRAs, home loans, business savings and checking accounts, and mobile and online banking. 

Location details

470 Main St Ste 314, Ridgefield, CT, 06877, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5610 reviews
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jerry h's profile image
jerry h 
a year ago

The service my wife and I received was excellent profes 

Juliana B's profile image
Juliana B 
a year ago

The service they gave us was excellent. Our banker was patient, and knowledgeable about the process. I would definitely do business with them again. 

Christian P's profile image
Christian P 
a year ago

My experience with ******* was AWESOME! We started a plan years ago and I was finally able to close on my first home. I will also like to give thanks to Operations for making me close in time. 

Tiffany G's profile image
Tiffany G 
a year ago

I tried to refinance with this bank and they charged me $495 for an appraisal that wasnt done due to the lender just outright assuming my property wouldnt appraise for what he thinks. So they refunded only ****** claiming they charged me for under writing fees. How the h*** it made it to underwriting when we didnt even get an appraisal is beyond me. No one is trying to refund the rest of my money. Why do I have to pay for something that was never disclosed would be a fee?? I never signed anything stating I would have to pay ... read more

Business response:

Hi *******,We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. If you have any additional details on your experience including the name of your mortgage banker you'd like to share, please email us at ********************************************* Thank you,Customer Support 

Andrew P's profile image
Andrew P 
2 years ago

************************* is absolutely outstanding! This is my second experience working with **** and his loan team. He is responsive and helpful at every step of the loan process. He moved my loan along at a brisk but smooth pace. I will likely finance **************** with **** because of his outstanding excellence and above and beyond customer service. 

Carol B's profile image
Carol B 
2 years ago

I cannot say enough about **************************** is extremely knowledgeable and really has her finger on the pulse of the market. It didn't take long to see that she had listened to my needs and concerns and had my best interest as her priority, This allowed me to relax and focus on other things. I honestly thought good customer service, keeping your word and over all making the customer feel appreciated, well i thought they were a thing of the past. Those great qualities are alive and well in ******* with ****. Trust ... read more

Scott M's profile image
Scott M 
2 years ago

The customer service is phenomenal. Our mortgage *********************** was able to answer all questions and was always available via cell, ************* Even after hours. I cannot place a value on this type of customer service. 

Terry W's profile image
Terry W 
2 years ago

*****'s attention to detail, knowledge and communication was great throughout the process. Very thankful and look forward to doing the next deal together. Highly Recommend. 

Marvin S's profile image
Marvin S 
2 years ago

Will do business with Federal Bank again no doubt about that 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.5 star rating with 610 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is open now. It will close at 6:00 p.m.  

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