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The Federal Savings Bank
- Finance
- Selbyville, DE
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
38017 Fenwick Shoals Blvd #2, Selbyville, DE, 19975, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience everyone was professional and always pleasant to speak with. Derek and Jessica were extremely helpful and made the process very smooth. I would highly recommend to friends and family in the market for a new home!
I am so thankful to have received the call and offer to re-fi as I had misconceptions about qualifications. I never would have made the call to even ask. This has been a great a lucrative experience and I thoroughly enjoyed everyone I worked with. They were professional and efficient and obviously knew what they were doing from the word go.
They keep sending me literature for a VA loan... not a veteran
Business response:
Hi George, We regret to hear that you had a negative experience with us. We can add you to our opt out mailing list. To complete this on your behalf, we will need one of the following the full mailing address the mailer was received at or the notice ID on the most recent mailer. Please send us this information via an email to customersupport@thefederalsavingsbank.com Thank you, Customer Support
Excellent service and easy to work with! Everything went as planned!
Thanks to John ***** and his support team made my loan processes run smooth.
Rafael was amazing to work with!! His knowledge of mortgages and the way he "held your hand" through the process made this mortgage a breeze!
Randall was outstanding from start to finish. He communicated every step of the process. Was honest and upfront about what could and couldn't be done. Definitely would recommend him and the whole team to anyone looking to finance or refinance.
I was very happy with my experience using The Federal Savings Bank. The mortgage banker was very knowledgeable and explained the whole process from beginning to end.
Truly outstanding service from beginning to end. Every step of the refinancing process was fast and simple. Every associate provided excellent service and constant communication, answering all of my questions and addressing my concerns in a timely manner. Special thanks to Mr. Scott. He made us feel like family. Great job, wonderful experience!
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 616 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 8:30 a.m.
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