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The Federal Savings Bank

4.4

About this business

We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership. 

Location details

1151 SE Cary Pkwy #104, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4651 reviews
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Samuel R's profile image
Samuel R 
2 years ago

I worked with ***** on my mortgage and true to his word we closed in two weeks. Excellent job *****.Would definitely recommend. 

Shelly K's profile image
Shelly K 
2 years ago

I had a great experience Things went smoothly I appreciate everyone 

Ándrea Férnanda S's profile image
Ándrea Férnanda S 
2 years ago

I was most nervous about the process of securing a loan and I am go grateful I had ***** every step of the way!***** and her team are incredible. My loan was cleared to close in record time and they made the process so easy for me. I learned so much and truly felt like they had my best interest at heart. ***** made sure I had all the information I needed to make a well informed decision and when I needed help understanding, she was patient and supportive. I feel so fortunate to have had such a great experience and am gratefu... read more

Beth R's profile image
Beth R 
2 years ago

This experience was great. **** was responsive, knowledgeable, and kind throughout the process.Thanks for everything!! 

Joe H's profile image
Joe H 
2 years ago

STOP CALLING ME!!! I am not going to re-finance my home loan for a higher rate. I am tired of my phone constantly ringing with new numbers that I have to block! Stop praying on veterans! 

Business response:

Hi ***, We regret to hear you had a negative experience with us. We have added you to our do not contact list as requested. If you have any additional details you'd like to share on your experience, please email us directly at ********************************************* Thank you,Customer Support 

Stephanie T's profile image
Stephanie T 
2 years ago

I cant thank Roberth enough for guiding me through this process and making it such a seamless process especially as a first time home buyer. Rob went about and beyond to provide excellent customer service. This process wouldnt havent been the same without Rob and ****. Thank you for always being a call away and available at anytime to answer my questions. I look forward to continue working with you. 

Jamel S's profile image
Jamel S 
2 years ago

********************* and his team are very helpful..I would highly recommend to anyone who intends to buy a house. 

Wendy L's profile image
Wendy L 
2 years ago

My mortgage team made the whole process smooth. I highly recommend this company. 

Byron W's profile image
Byron W 
2 years ago

Process front start to finish was extremely easy because of the amazing communication! 

Frequently asked questions about The Federal Savings Bank

How is The Federal Savings Bank rated?

The Federal Savings Bank has a 4.4 star rating with 651 reviews. 

When is The Federal Savings Bank open?

The Federal Savings Bank is closed now. It will open tomorrow at 8:30 a.m. 

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