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The Federal Savings Bank
- Finance
- Cary, NC
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
1151 SE Cary Pkwy #104, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really appreciate the availability and fast response from my loan Officer. Made the whole process really smooth and easy from beginning to end. Very friendly and professional. Thank you so much!
It was a great experience working with *************************. I have been through many experiences in the past involving mortgage refinancing and closing but this process has been the smoothest and hassle free for me. Even though I am a legally blind disabled veteran, **************** made this a smooth and stress free experience. I was most impressed with his dedication to his profession and making himself available to answer questions even on the weekends. Whenever I needed to speak with him he never came across as if ... read more
We feel confident in our decision to refinance with The Federal Savings Bank. Our loan officer was extremely helpful and professional. We were kept informed throughout the entire process. This is the best experience we have had with a refinance, and we don't want to work with any other bank again.
Wonderful experience, very professional and extremely helpful and friendly!!! Thanks again
*************************** is truly an expert. Not only does he have an SME (specialized material expert) background in the mortgage banking industry; he is phenomenal with clients. ****** made my complicated deal easy to understand. Additionally, ****** was extremely courteous and responsive. Whenever I had a question or a bump in the road - ****** was there to explain it to me and provide me with a resolution. Compared to my experience with other mortgage bankers, he puts them in the dust! My last interaction with another... read more
I sincerely appreciated the prompt and clear communication by the loan officer. He kept me informed and assisted me through the process throughout. I highly recommend this bank for any mortgage needs.
Excellent service and communication. Highly recommend this bank for any service needs. Start to finish process was flawless.
********* marketing practices and high pressure sales, especially towards what should be a protected group of citizens is absolutely despicable. Using the VA and terms like VA authorized dont make you the ************************ you just did your paper work and got approved as a VA lendercut ***************** cold calling people and trying to stealing there money.
Business response:
Hi *****,We regret to hear you had a negative experience with us. We can add you to our do not call list. To complete this fully, please send your phone number via an email to us at: ********************************************* Thank you,Customer Support
Great communication. Would use again. Delays were due to the VA process and mess *** by he VA Appraiser.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.4 star rating with 651 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is open now. It will close at 5:30 p.m.
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